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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews
Call Service Center (414) 626-1748

3,933 Reviews of Umansky Toyota - Service Center

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June 26, 2023

The service was great. I like went they me video was done my thank you More

by ricardo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
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Jun 26, 2023 -

Umansky Toyota responded

Hello Ricardo, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 26, 2023

The team iscalways professional when i come in for service. Timely and respectful in my needs. More

by CARLCARBY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 26, 2023 -

Umansky Toyota responded

Hello Carl, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 26, 2023

TJ Krystyn made the long wait for repairs to our car as pleasant and easy as possible. I was glad to be dealing with him. The length of time required (5 weeks) seemed excessive. More

by Sonny
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ Krystyn — see previous note.
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Jun 26, 2023 -

Umansky Toyota responded

Hello Sonny, thank you so much for your praise and kind comments about TJ! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 26, 2023

The service representative was courteous and helpful. The service took just 30 minutes over what the expected time. More

by BILLGARTENBERG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 27, 2023 -

Umansky Toyota responded

Hello Bill, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 24, 2023

Fast, fair and friendly service! They honored my appointment time and my car was done quickly. More

by oharab44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt, Stacy Hernandez
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June 23, 2023

I was disgusted with the shuttle vehicle they used to give me a ride home. It was filthy! The seats were worn out with tears in them, there was auto grease and dust throughout the interior, it was an awf More

by KW1221
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Manager of Service department
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June 23, 2023

Andrew is a great owner who truly cares about his customers’ satisfaction and overall experience More

by Timmy Truong
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski
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Jun 23, 2023 -

Timmy Truong responded

Andrew is a great owner who truly cares about his customers’ satisfaction and overall experience

June 22, 2023

I appreciate the high quality of service I received at my 25,000 mile service More

by AMY53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
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Jun 23, 2023 -

Umansky Toyota responded

Hello, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 22, 2023

Kahla was great. Good communication. Anticipated the part needed. Service was good. Car was finished and ready when promised More

by MARYJSEBERN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kahla
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Jun 23, 2023 -

Umansky Toyota responded

Hello Mary, thank you so much for your praise and kind comments about Kahla! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 22, 2023

I really hate the fact that you advertise that you had a lot more cars than you actually do. Dishonest, and probably wouldn’t work with you guys again. More

by JDONOVAN7
Recommend Dealer
No
Employees Worked With
Allen Good
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Jun 23, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 23, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience when visiting our dealership. At your earliest convenience please reach out to Kevin Burgher GM 414-228-1450, so we can investigate further for you. Thank you and have a great day.

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