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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,928 Reviews

3,928 Reviews of Umansky Toyota - Service Center

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June 20, 2023

Love the new video provided with service. I always trust their recommended service. They know my vehicle. More

by btrinmke
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jun 21, 2023 -

Umansky Toyota responded

Hello, thank you for this fantastic feedback! It brings us so much pride to see that our team exceeded your expectations with their high-quality service and attention to detail. We will be sure to let everyone know their hard work was appreciated, and we hope you have a wonderful rest of your day!

June 19, 2023

I really like the way they ensure that the will make sure you will be taken care of More

by EAKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 19, 2023

Preferred location for serving my vehicle. Good customer service, clear explanations of repairs, and great shuttle service. More

by Fran S
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kahla Galliz
Jun 20, 2023 -

Umansky Toyota responded

Hello Fran, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 19, 2023

Every experience with Andrew Toyota is always a good experience! Thanks so much for the quick service! More

by gardnervirgina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for shining the spotlight on our teams’ service and integrity! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, and we look forward to seeing you again.

June 17, 2023

When I arrived for my scheduled service maintenance, I was greeted by my service advisor “Emmanuel”, and in only 20-30 minutes my vehicle was finished!! By the technician “Xavier”. I was gifted a complete More

by TREJONMCMURTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Xavier, A Few Of Our Toyota Certified Techs
Jun 19, 2023 -

Umansky Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 16, 2023

Great service , great people, good work. Will be back for future work on my car. More

by CAEDKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 16, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 16, 2023

The only noteworthy part of the experience was that the service department rep I worked with was friendly. He, however, was not timely nor easy to get ahold of throughout the experience and was only modera More

by ksook15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel
Jun 19, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please reach out to Allen Good Service Manager at 414-228-1450 so we can investigate this for you.

June 15, 2023

Friendly service writer's and fast service out within 40 minutes. Brought vehicle in for mile 1500 mile check everyone very professional and excellent waiting area. Thanks for the great service. More

by peterz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeek
Jun 15, 2023 -

peterz5 responded

Thanks for 1500 mile check on my 2021 Toyota rav4.

Jun 15, 2023 -

peterz5 responded

None

June 15, 2023

The customer service I received from Cody and Andrew Toyota was superb. Very pleasant personality. More

by User-b1dd0f6fe2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Stacy Hernandez
Jun 15, 2023 -

User-b1dd0f6fe2 responded

This is from me. Brenda

June 15, 2023

I usually wait with my car during maintenance visits which are not too long. I wish I could have my car washed by the service people like they used to do. More

by MOMSAPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jun 16, 2023 -

Umansky Toyota responded

Hello, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Andrew Toyota!

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