3,933 Reviews of Umansky Toyota - Service Center
The only noteworthy part of the experience was that the service department rep I worked with was friendly. He, however, was not timely nor easy to get ahold of throughout the experience and was only modera service department rep I worked with was friendly. He, however, was not timely nor easy to get ahold of throughout the experience and was only moderately helpful. The other staff were unpleasant and the service was far from outstanding especially compared to other dealerships I’ve been to. More
Friendly service writer's and fast service out within 40 minutes. Brought vehicle in for mile 1500 mile check everyone very professional and excellent waiting area. Thanks for the great service. minutes. Brought vehicle in for mile 1500 mile check everyone very professional and excellent waiting area. Thanks for the great service. More
I usually wait with my car during maintenance visits which are not too long. I wish I could have my car washed by the service people like they used to do. which are not too long. I wish I could have my car washed by the service people like they used to do. More
They do a very nice job on the repairs. They protect your car with mats and they sanitize the steering wheel, gear shift and any other touch spots they may have touched while they had your They protect your car with mats and they sanitize the steering wheel, gear shift and any other touch spots they may have touched while they had your car. They are thorough in their reports even including a video. Then they finish with a tasty treat for you on your front passenger's seat! More
Great dealership with great ethics, they couldn't diagnose the issues with my Toyota but they tried their best to accommodate me in their busy schedule. I appreciate the hard work the manager attempt diagnose the issues with my Toyota but they tried their best to accommodate me in their busy schedule. I appreciate the hard work the manager attempted. Even though I had to pay a tow truck to haul my vehicle away. More
Fast and friendly customer service. I was able to book my oil change and get it done same day. Quality work and the little bag of cookies was a nice touch when they gave me my truck bac I was able to book my oil change and get it done same day. Quality work and the little bag of cookies was a nice touch when they gave me my truck back. 100% would recommend this dealership based off of service alone. More
I have been a customer for many years. I have always appreciated John Endisch and his friendly help. Recently I brought in my 2012 Prius V for a problem with the steering wheel. After I have always appreciated John Endisch and his friendly help. Recently I brought in my 2012 Prius V for a problem with the steering wheel. After technicians looked over the car, I was given a quote of $3,000 to fix the problem. I am a retired senior citizen, and I decided to get a second opinion. The work was taken care of by a car repair place in the Milwaukee area, a place that has been in business for many years. The charge to fix the problem was about $900.00. Genuine Toyota parts were not used, but I was given a 3 year/36,000 mile warranty for the repair. I don't understand the very substantial difference in price. I have always been pleased with my experiences at the Andrew Toyota service department, but this experience has made me consider whether I should return there for service in the future. Can I receive an explanation of the difference in price? I would appreciate hearing about this. Thank you! More