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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews

3,933 Reviews of Umansky Toyota - Service Center

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June 16, 2023

Great service , great people, good work. Will be back for future work on my car. More

by CAEDKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 16, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 16, 2023

The only noteworthy part of the experience was that the service department rep I worked with was friendly. He, however, was not timely nor easy to get ahold of throughout the experience and was only modera More

by ksook15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel
Jun 19, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please reach out to Allen Good Service Manager at 414-228-1450 so we can investigate this for you.

June 15, 2023

Friendly service writer's and fast service out within 40 minutes. Brought vehicle in for mile 1500 mile check everyone very professional and excellent waiting area. Thanks for the great service. More

by peterz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeek
Jun 15, 2023 -

peterz5 responded

Thanks for 1500 mile check on my 2021 Toyota rav4.

Jun 15, 2023 -

peterz5 responded

None

June 15, 2023

The customer service I received from Cody and Andrew Toyota was superb. Very pleasant personality. More

by User-b1dd0f6fe2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Stacy Hernandez
Jun 15, 2023 -

User-b1dd0f6fe2 responded

This is from me. Brenda

June 15, 2023

I usually wait with my car during maintenance visits which are not too long. I wish I could have my car washed by the service people like they used to do. More

by MOMSAPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jun 16, 2023 -

Umansky Toyota responded

Hello, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Andrew Toyota!

June 14, 2023

They do a very nice job on the repairs. They protect your car with mats and they sanitize the steering wheel, gear shift and any other touch spots they may have touched while they had your More

by KW1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahla, Cody Wagner
Jun 15, 2023 -

Umansky Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 14, 2023

Great dealership with great ethics, they couldn't diagnose the issues with my Toyota but they tried their best to accommodate me in their busy schedule. I appreciate the hard work the manager attempt More

by BOSSELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jun 15, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 14, 2023

Fast and friendly customer service. I was able to book my oil change and get it done same day. Quality work and the little bag of cookies was a nice touch when they gave me my truck bac More

by luis.rodriguez414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, A Few Of Our Toyota Certified Techs
Jun 15, 2023 -

Umansky Toyota responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

June 14, 2023

Excellent service department and knowledgeable staff. Also taught me how to enter addresses on my navigation system. More

by Bdk
Recommend Dealer
Yes
Employees Worked With
Mahwa, John Ferrigno
Jun 15, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to leave this review. We know your time is important, so we're happy that we could provide you with fast and friendly service. We look forward to your next visit!

June 12, 2023

I have been a customer for many years. I have always appreciated John Endisch and his friendly help. Recently I brought in my 2012 Prius V for a problem with the steering wheel. After More

by LULUINESTES
Service Price Transparency
Recommend Dealer
No
Employees Worked With
John Endisch
Jun 12, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 13, 2023 -

Umansky Toyota responded

Hello, we appreciate your honest feedback, and we value your business. Our prices reflect the quality of service that is provided when getting your vehicle serviced with us. At Andrew Toyota we ensure that work is completed correctly and with top-notch quality. Thank you again for taking the time to leave us a review and if you have any questions/concerns don’t hesitate to reach out to Allen Good Service Manager at 414-228-1450 and he would be happy to speak with you. Thank you and have a great day!

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