Union Park Honda BMW Buick GMC Volvo Cars

Incredibly rude and unprofessional Pete in Service, told me when questioned about the wisdom of a car wash in heavy rain that "I don't have to be smart about it" I am fairly certain th Pete in Service, told me when questioned about the wisdom of a car wash in heavy rain that "I don't have to be smart about it" I am fairly certain that I will not bring my BMW back for service after that. Incredible! Fire that guy, he's got issues. More

Getting a new car The whole thing was amazingly fast - I walked in around noon and left at 3 with a new car! Mike McDaniel was very good to work with - he knows the pro The whole thing was amazingly fast - I walked in around noon and left at 3 with a new car! Mike McDaniel was very good to work with - he knows the product and promotes it well. More

Informative and Accommodating Although I didn't buy my used BMW at this dealership, since I live in north Wilmington, I did purchase an extended warranty from them and have used th Although I didn't buy my used BMW at this dealership, since I live in north Wilmington, I did purchase an extended warranty from them and have used their service department exclusively. I recently had another positive experience when my car needed some extensive repairs - George Shaer was very helpful, fully explaining the issues and coordinating the entire claim process for me with the 3rd party warranty company...his excellent sense of customer service was most appreciated and deserving of my 5-star rating! More

Courtesy and Professionalism Win Out! From the moment we arrived on the dealer's lot, we were the focus of attention and provided a range of optional choices, dependent on our reaction to From the moment we arrived on the dealer's lot, we were the focus of attention and provided a range of optional choices, dependent on our reaction to various new car offerings that were provided. The sales staff provided us honest feedback on our questions, which we greatly appreciated and ultimately sped our purchase decision. The paperwork process was timely and efficient, making it easy for us to be on our way, once the paperwork was finished. We had a trade-in, which was quickly analyzed and and gave us confidence we knew what we had going into our new car purchase decision. This is our seventh purchase from Union Park, and it further reinforced our opinion that they will have our business well into the future. More

Wonderful Experience! I recently purchased two vehicles from Joe. What a wonderful experience! He was patient, understanding, flexible and had a great sense of humor! He I recently purchased two vehicles from Joe. What a wonderful experience! He was patient, understanding, flexible and had a great sense of humor! He even came in on his day off to ensure that I had my vehicle for the holiday weekend! What a trooper! I recommend doing business with Joe Hannan! A true professional! More

An excellent purchasing experience I recently purchased a new 328i from Ian Martin. Start to finish was excellent. Just the right amount of follow up and concern that my needs were bein I recently purchased a new 328i from Ian Martin. Start to finish was excellent. Just the right amount of follow up and concern that my needs were being met. I would definitely purchase from Ian and Union Park again. More

Very satisfactory service These people are very nice and handful. ?If you are tired of looking for a new car just because no financial institute approve your credit or the offe These people are very nice and handful. ?If you are tired of looking for a new car just because no financial institute approve your credit or the offered interest is high you shoul contact these guys. They find you a feasible way for sure. More

HATE this place - makes me wish I bought another car I can never get anyone on the phone in service - it is like a constant game of tag here. And if you do get someone, they are rude. Has to be the wor I can never get anyone on the phone in service - it is like a constant game of tag here. And if you do get someone, they are rude. Has to be the worst dealer I have ever been to for service - and I have been to many (12 in my car ownership lifetime). More

Easy experience with Ian I had a very easy time picking out and ordering my x3. I felt confident that I would get my car when Ian said and that it would come in exactly the wa I had a very easy time picking out and ordering my x3. I felt confident that I would get my car when Ian said and that it would come in exactly the way I ordered it. I would definitely recommend Union BMW and Ian Martin. More

Mike McDaniel Mike has now sold us 3 Accords. Each time he's been very "down to earth" and I feel very comfortable working with Mike. Maybe there will be a 4th. Mike has now sold us 3 Accords. Each time he's been very "down to earth" and I feel very comfortable working with Mike. Maybe there will be a 4th. More