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I RECENTLY TRADED IN MY YUKON FOR A CHRYSLER 300 AND THE ENTIRE PROCESS AT THE DEALERSHIP WAS TRULLY SECOND TO NONE!! ERIC AND JIM WERE A GREAT TEAM AND I HIGHLY RECOMMEND THEM TO ANYONE. THE FINANCE PROCES ENTIRE PROCESS AT THE DEALERSHIP WAS TRULLY SECOND TO NONE!! ERIC AND JIM WERE A GREAT TEAM AND I HIGHLY RECOMMEND THEM TO ANYONE. THE FINANCE PROCESS WAS SO SMOOTH DUE TO ERICS KNOWLEDGE, PROFESSIONALISM, AND PROFICIENCEY. JIM IS WITHOUT A DOUBT A GREAT PEOPLE PERSON AND SEEMS AS THOUGH HE IS THERE TO PUT YOU IN THE CAR YOU WANT AND NOT WHAT THE COMPANY WANTS TO SELL YOU. I ACTUALLY HAD A FRIEND ALREADY GO AND PURCHASE A JEEP THROUGH ERIC AND JIM AS WELL AND WILL CONTINUE SENDING AS MANY PEOPLE I KNOW AS POSSIBLE JUST DUE TO THE FACT OF THE SERVICE I WAS GIVEN! I WORK IN A CUSTOMER ORIENTED BUSINESS AS WELL AND PEOPLE WILL ALWAYS BUY FROM YOU THE PERSON AND NOT REALLY THE COMPANY SO KEEP UP THE GOOD WORK TEAM UNION PARK AND CONTINUE TO EMPLOY PEOPLE SUCH AS ERIC AND JIM! THANKS, TOM P. More

I've used Union Park dealership for three of my last car purchases, everything from used to new cars. I would, and have recommended this dealership to anyone, I usually work with Eric and Jim VanDyke and th purchases, everything from used to new cars. I would, and have recommended this dealership to anyone, I usually work with Eric and Jim VanDyke and they always make my experience very easy, quick, and great! More

visited Union Park twice before buying there. first visit wasn't auspicious: salesman greeted me with "welcome to your new car" and did an ineffectual job at communicating the strong points of a BWM t visit wasn't auspicious: salesman greeted me with "welcome to your new car" and did an ineffectual job at communicating the strong points of a BWM to someone whose 1st car was a honda civic. however, on advice of a friend got hooked up with a different sales guy, Norm, who educated me and communicated the joy of driving a beamer. he offered lots of practical advice (rev it high, drive it hard) and helped with the admin of transferring tags, getting the title, setting up bluetooth, etc -- without the hard sell. he also kept me up-to-date on the car's progress as it was being built and shipped from germany, and when it arrived (completely to my specs; no mistakes there), he made an extra effort to have it prepped for me for the july 4th weekend. when i picked it up, Union Park had the financial stuff already taken care of so all i had to do was sign some papers -- very efficient. would recommend Union Park and highly recommend Norm. More

I had the most fun at Union Park buying my new BMW!! Norm made my decision easy, he is very knowledgeble and has a great sense of humor. He even had Rootbeer Barrells in his candy jar, awesome!! I ca Norm made my decision easy, he is very knowledgeble and has a great sense of humor. He even had Rootbeer Barrells in his candy jar, awesome!! I can easily use my phone via Bluetooth and Norm showed me the "hidden" power plug under th e dash. I am sooooooo happy!!! More

I WAS LOOKING FOR A NEW TRUCK WHEN I CAME TO UNION PARK AND CURTIS HELPED ME FIND THE RITE ONE WITH NO PRESSURE. WASNT LIKE DEALING WITH A SALES MAN TRYING TO SUCK THE LIFE OUT OF YA. AFTER LOOKING THROUGH AND CURTIS HELPED ME FIND THE RITE ONE WITH NO PRESSURE. WASNT LIKE DEALING WITH A SALES MAN TRYING TO SUCK THE LIFE OUT OF YA. AFTER LOOKING THROUGH AND DECIDED I THEN HAD TO SIT DOWN WITH ERIC. I HAVE BOUGHT OTHER CARS NEW BEFORE AND DREADED TALKING TO THE MONEY MAN BUT THIS GUY IS THE BEST. THE FINANCE PROCESS WAS PAINLESS. I WILL NEVER DEAL FINANCES WHEN BUYING A CAR WITH NO OTHER THEN ERIC. I CANT STRESS HOW GREAT OF A JOB THESE GUYS DID. More

The sales person was very helpful on my recent visit to your dealership leading to a purchase. your dealership is very friendly, clean, and offers complete service. Even in a heat wave I was given water.I your dealership leading to a purchase. your dealership is very friendly, clean, and offers complete service. Even in a heat wave I was given water.I will be glad to refer my family and friends to your dealership. More

We had a very positive experience with Union Park BMW. The salesperson was very informative an did not pressure a sale. He provided sufficient time for a test drive and was very knowledgeable about the f The salesperson was very informative an did not pressure a sale. He provided sufficient time for a test drive and was very knowledgeable about the features of the vehicle. During delivery, Derek went over how to use all the major features and options in the vehicle. More

I live in Pa, but it is worth the trip to Union Park BMW in Wilmington, DE. My sales specialist, Joe Carlino, made my purchase enjoyable. Joe is very professional and friendly and is always a pleasure to do in Wilmington, DE. My sales specialist, Joe Carlino, made my purchase enjoyable. Joe is very professional and friendly and is always a pleasure to do business with. The business manager went above and beyond to provide me with the best deal possible. This is my third BMW from Union Park and I recommend this experience to everyone. Whenever my car needs service, the team at Union Park BMW is always accomodating. More

We live in PA, but buy our family cars at Union Park in Delaware. Why travel so far? No, we still pay our Pennsylvania sales tax. We have learned that the extra miles to Union Park are a small price to Delaware. Why travel so far? No, we still pay our Pennsylvania sales tax. We have learned that the extra miles to Union Park are a small price to pay in exchange for Union Park’s knowledgeable, friendly, trustworthy, expert sales and service. Recently, we purchased one of their gorgeous BMWs, and had yet another thoroughly enjoyable experience at Union Park in Wilmington. Over the years, we have bought low range used cars, mid range models, and high end luxury automobiles from Union Park. Regardless of the transaction dollar value, we have consistently received the same level of excellent service when dealing with Union Park. The experienced sales and service staffs are friendly, professional, knowledgeable, and focused on customer satisfaction. Over the years, even on the busiest days, their sales associates find time to listen to customers’ requests in order to gain a clear understanding of their specific automotive needs. The well trained sales staff is quite familiar with the operation and optional features of each vehicle, so their demonstrations and tutorials make it easy for customers to grasp otherwise complex information related to the each vehicle of interest. Union Park managers and sales associates are focused on matching the perfect vehicle to each customer. On two occasions, we were actually directed to less expensive automobiles that might better suit our needs. There are several automobile manufacturers represented in their adjoining showrooms, it’s easy to “one stop shop.” Sales people don’t hover or use hard sell tactics. Instead, customer’s questions are answered in a clear and straightforward manner. There is no pressure. Instead, there is just friendly, helpful service, and lots of accurate information to be had. Demonstration drives are pleasant and not rushed. The sales people know their products so well, that after their demonstration ride, tutorial, and review of the specific features of the vehicle, we have always felt confident driving away in a new and different car. I suspect that the sales force knows how awkward driving a new car for the first time can be. They have always gone out of their way to ensure that we are comfortable at the wheel. When the sale is made, the papers are signed, and funds have been exchanged, Union Park’s commitment to quality continues. We have always been extremely pleased with the service department (and Auto Spa) at Union Park. They show their customers the same courtesy and do what they say they are going to do, correctly, and on time. In our experience over many years, Union Park’s commitment to the highest level of quality service has never diminished. Thanks, Union Park! More

I had to take a car in for service and was meet by Christine who was no help at all, it was like you had to force her to do her job. They never call you back on time. This is why people go to Ottos BM Christine who was no help at all, it was like you had to force her to do her job. They never call you back on time. This is why people go to Ottos BMW. I got the same car from Ottos with all the options for less then a entry level car. More