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United Auto Exchange
Addison, IL
24 Reviews
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Showing 24 reviews
March 04, 2020
Great atmosphere. Everyone is very friendly and willing to help out in anyway possible. I was recommended by a friend of mine and i will recommend others. Great job guys to help out in anyway possible. I was recommended by a friend of mine and i will recommend others. Great job guys More
by Edwardsjonp
Employees Worked With
Jon, Jeff, Omar
Helpful December 03, 2018
I AM COMPLETELY DISGUSTED with UNITED AUTO EXCHANGE Extremely disappointed! Car was NOT clean (filthy, sticky grime on controls & lots of dried leaves in compartments). Many undisclosed essential item Extremely disappointed! Car was NOT clean (filthy, sticky grime on controls & lots of dried leaves in compartments). Many undisclosed essential items inoperable (trunk button won't engage/ open AND broken glass (back glass had a crack from top to bottom, drivers window has crack. The Starks Fire Chief said it is not safe to drive because window could shatter at driving speeds). It took over 2 weeks to be delivered incurring a weeks worth of hotel bills because I had sold/delivered my car with a promised delivery date by our horrible salesman Ben whom totally abandoned us leaving us hanging and would not return any calls. Nope nothing! Manager, Michael was rude and too dropped the ball. I AM COMPLETELY DISGUSTED with UNITED AUTO EXCHANGE). More
by Dottue1945...
Employees Worked With
Ben & Michael abandoned us!
July 02, 2018
Range Rover Lemon Please avoid this dealer by any means. 90 days ago I brought a Range Rover after having it for 2 weeks the check engine light came on. I took it back Please avoid this dealer by any means. 90 days ago I brought a Range Rover after having it for 2 weeks the check engine light came on. I took it back and was told it was replaced. 2 more weeks the engine fail to pick up speed so I took it back they kept it for 6 days and said it was nothing. 2-3 weeks same issue so I called and sent pics was told my warranty should cover it. So I took it to Land Rover and what do you know the transmission module had to be replaced. Oh it gets worse the warranty said it wasn’t covered. I called UAX they told me I didn’t buy enough coverage but after investigation I got the middle plan that covers engine and trans. I bit the bullet and paid $3330 for Land Rover to replace the module. Oh here is another issue two days out the shop was told I need brakes I’m like ok that’s not bad. Took it to a brake mechanic and guess what I need brake pads, rotors and calipers front and back. The labor was only $400 it’s the parts that cost from Auto Zone at that total price $2100 lol. Moral of the story you shouldn’t have to put $6000 in a car you purchase 90 days ago with a warranty. They did nothing to that car when they brought it but sold it and I’m reaping the consequences. I’m sharing my story I’m not mad just a lesson learned. More
by Keyshia2005
Employees Worked With
Omar and George and Riza
October 04, 2017
They will take good care of you! This was my 2nd experience with United Auto Exchange. I came back after having such a great experience the first time! Frank & George work hard to This was my 2nd experience with United Auto Exchange. I came back after having such a great experience the first time! Frank & George work hard to find a vehicle that matches your specific needs & address any/all potential concerns that you may have. They genuinely enjoy putting you in a vehicle that you will be happy with at a fair price. I highly recommend United Auto Exchange to anyone looking for a good, used vehicle. I can now proudly say that I am a loyal, returning customer! More
by Denise R
Employees Worked With
Frank, George
