United Nissan Reno

Our salesman Daniel Egan was fantastic in purchasing Nissan Frontier truck He worked with me to get the best price and even drove with me to purchase a cap for truck at another shop in Sparks Manager Nissan Frontier truck He worked with me to get the best price and even drove with me to purchase a cap for truck at another shop in Sparks Manager excellent also in discussing warranty with no pressure Great dealership highly recommend More

Very helpful full and kind staff. Answered all our questions clearly and made things easy. Answered all our questions clearly and made things easy. More

Amazing people and atmosphere. Felt like family. No pressure and went above and beyond for me on my new truck. Amazing service most definitely recommend coming here. Jay and Connor Felt like family. No pressure and went above and beyond for me on my new truck. Amazing service most definitely recommend coming here. Jay and Connor Amazing at what they do. Fully loaded with knowledge amazing people. More

They were professional very knowledgeable about the kicks I bought always ready to answer any questions. I’d recommend them 💯 % !!! I bought always ready to answer any questions. I’d recommend them 💯 % !!! More

Daniel and Bradley were amazing! Extremely helpful, extremely informative and I walked out with something MUCH nicer than anticipated. Extremely helpful, extremely informative and I walked out with something MUCH nicer than anticipated. More

Third-Time Buyer, First-Time Disappointed This was the third vehicle our household purchased from this dealership, and unfortunately, it will be the last. I recently bought a car for my daughter—a 2023 Hy third vehicle our household purchased from this dealership, and unfortunately, it will be the last. I recently bought a car for my daughter—a 2023 Hyundai—from Nissan. While the car itself is great, the experience was not. The listed online price was $19,988, but when I got to financing (despite planning to pay in cash), I was told I had to go through financing. There, I discovered an extra $1,100 in “security add-ons” I had previously asked about. The salesman, David, had told me these were already part of the car, implying they weren’t optional. The finance representative claimed it wasn’t his department and directed me back to David. Again, David said the add-ons were required. Only after thoroughly reviewing the paperwork at home did I notice—buried in small print—that these items were not mandatory. I called the dealership and David initially dodged the conversation and later hung up on me when I politely expressed my concerns. I then spoke with a finance manager named Eric, who seemed understanding and gave me his number for follow-up. However, the next day I received a dismissive response via text saying the sales manager had deemed it a “done deal.” We love the car, but the dishonesty and lack of integrity from the sales team were incredibly disappointing. I would strongly caution others to look elsewhere—saving a little money isn’t worth being misled. Trust matters, and sadly, this dealership didn’t uphold it. More

First rate experience from inquiry through close and purchase. The transaction was fast and smooth. purchase. The transaction was fast and smooth. More

Fast and well taken care of i will recommend them highly fun and friendly thanks fun and friendly thanks More

The staff was very supportive and helpful and they did their best to accommodate us and find us the best possible deal. their best to accommodate us and find us the best possible deal. More

They were very kind and helpful with all the decision making not pushy or anything like that. It’s just a nice easy process. making not pushy or anything like that. It’s just a nice easy process. More