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United Nissan Reno

Reno, NV

4.8
143 Reviews
Welcome to United Nissan Reno—your ultimate destination for new and certified pre-owned Nissans, along with a vast selection of high-quality pre-owned vehicles from top brands like Toyota, Honda, Ford, Chevrolet, GMC, Dodge, Jeep, Ram, Chrysler, Subaru, and more! Proudly serving Reno, Sparks, Carson City, Fernley, Susanville, Truckee, Gardnerville, and nearby California cities including Lake Tahoe and Sacramento, we’re committed to providing you with the best automotive experience in the region. Explore our extensive inventory of new and pre-owned vehicles with unbeatable, transparent, no-haggle pricing. Whether you’re searching for the latest Nissan models or a dependable used car, truck, or SUV, you’ll find options to fit every need and budget. Our flexible financing solutions are designed for every lifestyle—enjoy low monthly payments, $0 down, and lightning-fast credit approvals for all credit profiles. Whether you’re a first-time buyer or a seasoned car buyer, we’re here to help you drive away with confidence. Take advantage of the lowest rates nationwide, no payments for up to 3 months, and our exclusive Free Lifetime Never-Ending Powertrain Warranty for lasting peace of mind, mile after mile. Experience the United Nissan Reno difference every time you visit! While you shop or wait for service, treat yourself to complimentary snacks, stay connected with free WiFi, and relax in our plush, family-friendly lounge. Need to be somewhere else? Our convenient shuttle service will get you there and back. Bringing the kids? They’ll have a blast in our dedicated play area—making every visit enjoyable for the whole family. Our state-of-the-art service center is staffed with expert technicians who deliver quick and friendly maintenance and service repairs. For many routine services and repairs, no appointment is necessary either—just drop in and we’ll get you back on the road fast. We know your time is valuable, so we make every visit simple, efficient, and hassle-free. Shop online from the comfort of your home or visit us in person for a transparent, stress-free dealership experience. We approve all credit types and proudly serve our Spanish-speaking community—¡Y Negociamos en Español! Choose United Nissan Reno, where honesty, value, and total satisfaction come standard—every step of the way!
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865 Kietzke Lane

Reno, NV

89502

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Showing 143 reviews

October 25, 2024

Awesome service Here's a sample review for a car dealership. You can customize it based on your experience: -- I recently purchased a car from Nissan, and the experience was fantastic from s More

by Ejacinto11
Recommend Dealer
Yes
Employees Worked With
Julian Jacinto
August 27, 2024

I came to switch my vehicles, batteries and I was directed to the parts department. Once I was there, the sales consultant asked me if I wanted to drive a new vehicle and I thought why not. Soon afte More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Portugal
September 05, 2023

Loved this place! Incredibly patient and will definitely work with people and follow through. We didn’t strike a deal this time but definitely plan to in the future an More

by DealerRater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lee
June 16, 2023

Juan the salesman ran my credit I told him not to do that I never been to that dealership. I'm assuming other dealerships are selling your information. I ran my credit at Carson City Nissan but they're Crook More

by SC
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan
Jun 16, 2023 -

SC responded

STAY AWAY FROM THIS DEALERSHIP YOU WILL GET RIPPED OFF

May 14, 2023

I recently visited this location because my wife’s car was making a weird noise, at first they couldn’t figure it out, when my wife came t pick up the car she pointed out the noise that they couldn’t figu More

by Dougpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Erickson, Brian Rutt
December 11, 2022

NISSAN WILL LEAVE YOUR CAR UNLOCKED IF YOU LEAVE IT FOR SERVICE. DO NOT LEAVE IT OVERNIGHT AT THIS DEALER. More

by zgibb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Rutt
Dec 14, 2022 -

United Nissan Reno responded

Hello Zeb Gibb, thank you for letting us know about your recent experience with us once more. This does not sound like the service we strive to provide, and we apologize for any inconvenience that we have caused, truly. We will take your feedback to refine our efforts and make sure this does not happen again. If you are willing, we'd love to hear back from you directly and find ways to better serve you next visit and continue to earn your business. Please call us at 775 333 78 34 and please ask for the Owner Loyalty Manager. Thank you

October 08, 2022

great service. . our salesman was moni.. i would go back and deal with him anytime for more future purchases More

by tip8123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moni, Brian Rutt
Oct 12, 2022 -

United Nissan Reno responded

Tip8123, we are glad we could help!

June 18, 2022

Friendly and professional. ..truly enjoyable buying experience! Knew their product and process was straight forward and simple! More

by Frontier 2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Mani, & John
Jun 21, 2022 -

United Nissan Reno responded

Frontier 2022, thank you for your kind review; we are happy to pass along your comments to the team here at United Nissan Reno! We look forward to your next visit! Take care!

June 16, 2022

They were very helpful and nice. They worked around the loan I was pre approved for with navy federal. More

by Montanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 17, 2022 -

United Nissan Reno responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

I absolutely loathe the car buying process! One of the reasons for this is slimy dealerships like this one. Yesterday, I saw an ad on Autotrader for a “certified” 2019 Titan with 28k miles fo More

by JCAT5150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Dickenson, Calvin Taladay
May 10, 2022 -

United Nissan Reno responded

Thank you for your feedback, Mike Lee. I show that you are right, you came in from CA. to see our vehicle. I spoke to our lead's director, and we did try to reach you multiple times, so you did not come in after we learned it was not going to be available to sell. However, the phone number and information that you provided on the lead was not the correct number, and we tried to reach you several times. Unfortunately, we were not able to reach you in a timely manner because of the wrong information. We want to be very clear that "switch and bait" is not the way we run things here at the dealership, and we are sorry to hear you had a less than great experience. If you would like to share more about your experience, please contact us directly, we would love to help you further if willing. Thank you. 775 322 3700, ask for the loyalty manager.

May 10, 2022 -

JCAT5150 responded

I never gave you a number at all but you had my email which comes in to my phone and there was no "attempt to reach me" in my inbox so save it.

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