Universal Autos

BUYER BEWARE! DO NOT GO THERE!!!!!!!!!!!!!!!!!! I purchased a vehicle in early July, and over THREE MONTHS later, my car is STILL not properly registered, and m DO NOT GO THERE!!!!!!!!!!!!!!!!!! I purchased a vehicle in early July, and over THREE MONTHS later, my car is STILL not properly registered, and my old plates were never transferred. I was promised my registration sticker in three days. Instead, I’ve dealt with endless excuses, unanswered calls, and zero accountability. I was even told to drive the car and that they would pay any tickets I received. Sure enough, I was pulled over because the plates belonged to my old vehicle! The DMV and police are now involved. I am still making payments on a car I cannot properly drive, and I am seriously concerned about the status of the title. This has been an absolute nightmare. Please be careful and do your research before buying from this dealership! More

Reached out about their inventory and never heard back. Not sure how you run a business when you don’t acknowledge potential customers. Not sure how you run a business when you don’t acknowledge potential customers. More

I recently purchased a 2007 Ford Escape in which the day after buying the truck I had contacted the dealership to alert them of some concerns I had such as my front windshield have a serious leak from the t after buying the truck I had contacted the dealership to alert them of some concerns I had such as my front windshield have a serious leak from the top by the roof I was also informed the truck needed tie rods ball joints and sway links. The dealership proceeded to tell me that they were not responsible for the vehicle. Just recently I found the truck has a serious mechanical problem which could have caused my truck to set fire and when contacted the dealership they laughed it off and said it wasn’t they’re problem. This place is the absolute worst. Will never go or recommend anyone to go there . More