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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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June 11, 2020

Great customer service never seems to fail me at all. Always being taken care of. The entire service department always goes out of their way thank you so much More

by AVILARUDY03
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you so much for shraring your experiences. We look forward to your next visit. Stay safe, Carlos De La Luz

June 10, 2020

The best service I have ever experienced! Excellent work! Professional attention to each detail! I’m very happy! Thank you so much for your service! More

by STANISLAV.KOZHAR
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you very much for your kind words. We look forward to your next visit. Stay safe, Carlos De La Luz

June 10, 2020

Customer service at its best! Recently took my outlander for service and Arman was there to help and answer all my questions! He is knowledgeable and has great customer service!, S More

by JUSTMEJESSELOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

We appreciate very much you choosing us to take care of your vehicle repair needs. We look forward to giving you continuous great service. Kindly next time request they vacuum the inside of your vehicle. They don't practice to do it so personals are not disturbed. Tell them I said so :) Stay safe, Carlos De La Luz

June 08, 2020

The service experience was great.I think the smoking has The service experience was great. I think the smoking has stopped. The A/C and heat work well. The brakes work well although the ANTI-LOCK light on More

by CISCOPLAMER
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

Hello Cisco, I'm tremendously grateful for your kinds words. I agree, we are extremely fortunate to have Paul and there isn't a monetary amount that would justify his value. His care to his customer needs is invaluable. Stay safe, Carlos De La Luz

June 06, 2020

Service was great! Paul was extremely helpful and thorough with explaining what was going on with my car and how they are going to fix everything! Definitely will be requesting appointments with Paul More

by BOTEAMANDA
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

I'm glad Paul and his staff met your expectations. I know he makes every effort to satisfy your visit and experience. We look forward to your next visit. Stay safe, Carlos De La Luz

June 05, 2020

I have been taking my car for many years. I follow them from Glendale. Everyone in the service center great! Will continue to take my car there. More

by lilgrumpy2003
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

Our New location will be in San Diego...…. JK, :) We're tremendously grateful for you patronage and look forward to giving you continued service. Stay safe, Carlos De La Luz

June 05, 2020

Admin was helpful In scheduling my appointment for an oil change. The amount of time he said it would take was spot on! Satisfied customer. :) More

by jonandxio
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

We're glad we where able to accommodate and serve you as needed. We look forward to your next visit. Stay safe, Carlos De La Luz

June 05, 2020

The staff was great! From the moment I dropped off my car to the time I picked it up. Staff was very friendly, made sure I understood the service and very reasonable. Thank you Universal Mitsubishi and thank More

by PEPPERPATTY54
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad to hear your satisfaction thru your words. I thank you for choosing Universal Mitsubishi to take care of your vehicle. Stay safe, Carlos De La Luz

June 05, 2020

We needed a new place to trust for oil changes since our old one did not properly close our car's head gasket. The service department did a fantastic job with our oil change and even helped wash our car. Gr More

by Raiken
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

We appreciate you giving us an opportunity. We look forward to servicing your vehicle for many years to come. Stay safe, Carlos De La Luz

June 05, 2020

Awesome! Armen and Paul took good care of me...always. They listen and work with my budget and priorities. Always friendly and helpful. I've been with them s More

by CHRISTOPHERLEE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Universal Mitsubishi responded

It's all about listening and figuring out how to make you happy. Glad to hear Paul and Armen listen. We appreciate the effort you make to see us. Stay safe, Carlos De La Luz

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