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Upper Marlboro Ford

Upper Marlboro, MD

4.7
117 Reviews

5701 Crain Highway

Upper Marlboro, MD

20772

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Showing 117 reviews

July 14, 2025

I got great service from salesman Kenny Davis. Was able to communicate via text and closed the deal without any issues. He was very helpful and not stereotypical Pushy salesman. Paperwork and al More

by MDN RLN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Davis
Jul 14, 2025 -

Upper Marlboro Ford responded

Thank you for sharing your experience with Kenny and the team! Your feedback means a lot to us and we hope to welcome you back to Upper Marlboro Ford next time. Enjoy your new ride!

June 28, 2025

This has been by far the best dealership I’ve dealt and bought from there service department far exceeds and goes above to work and help there customers More

by b.rad_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy from the service dept
Jul 01, 2025 -

Upper Marlboro Ford responded

We're ecstatic to hear that our service department at Upper Marlboro Ford exceeded your expectations! Thank you for choosing us and sharing such positive feedback. We look forward to serving you again in the future!

May 23, 2025

My experience was awesome. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. More

by C.p.jones
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Murray, Shelly Wagstaff
May 27, 2025 -

Upper Marlboro Ford responded

We're delighted to hear that Ron and the team at Upper Marlboro Ford made your experience awesome! It's great to know our financing department could accommodate your needs. Thank you for choosing us!

March 03, 2025

Devan Manley sold us our new Bronco. Everyone that helped finalize the sale. We’re very helpful and knowledgeable. More

by wdychildcare353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
February 19, 2025

I had the absolute best experience with Upper Marlboro Ford! I visited several dealership while looking for a vehicle. Each of those dealerships would get me to come in and then when we began to discuss More

by Jaxx6207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone
December 30, 2024

The Dealership is selling cars with transmission issues, not only the first sell but trying to correct the issue, the second sell as well, horrible. Both cars had transmission issues with a lot more where More

by valencia.kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Meeks - Floyd Alexander (Horrible), Shelly Wagstaff
November 17, 2024

I have had many great purchase and service appointments with the Upper Marlboro Ford Dealership. Love their friendly service, expeditious processing and service department is beyond helpful and fast More

by dottiemch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
November 12, 2024

Friendly and knowledgeable staff. No matter who’s your sales person, any staff member will answer questions and if they don’t know the answer they’ll find someone who knows. More

by Sheronwallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
October 04, 2024

Everyone was helpful from our salesman Christian to the finance..and Shelly was great!! You want to be put in vehicle and be satisfied go see Christian !!! More

by barrowterrell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Shelly Wagstaff
June 25, 2024

I recently bought a new vehicle. Upper Marlboro has friendly staff, great service, easy smooth transaction. More

by paulwimmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grady Buckmaster
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