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Upper Marlboro Ford

Upper Marlboro, MD

4.7
114 Reviews

5701 Crain Highway

Upper Marlboro, MD

20772

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Showing 114 reviews

August 15, 2017

Excellent!!! The service department was outstanding all services perform were excellent, thank you Robert Rawlings for a job well done keep up the good work and th More

by Billy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rawlings
July 08, 2017

Ford Explorer backup camera The Ford Dealershp Service departments Sucks! Or maybe I should say the mechanics. I wish I could give them a negative zero. My ford explorer sen More

by jaquarpawgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
June 23, 2017

Quick! I always come back to Upper Marlboro Ford because I know I will get the special care for my Ford Focus (2015), One time I took it to another dealer be More

by Phammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
June 16, 2017

Easy Recall Took most of day but appreciated drive home and pick-up after. Pleasant adviser and driver. Appreciated the complementary wash, it really needed it More

by RetireMobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rawlings, Shaun or Sean...driver
May 25, 2017

Great Service My salesman was excellent and made things quick and easy! The financing department had a new desktop system which was very cool and much easier to rev More

by Bjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Rogers
May 15, 2017

Service My service has been great with this dealership. My initial purchase of the car was a very good experience with the sales rep. We had a recall on the c More

by angrana001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 07, 2017

Not Accountable, no stars took my car back for fixed when dealer did oil change,( tire rotation which i didn't ask for but had to pay for)they claim it was not their fault but More

by womanalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager. cbi robert rawlings and others
September 28, 2016

UPPER MARLBORPO FORD IS A SHADY DEALERSHIP DON'T GO THERE This ford dealer is Terrible and very Misleading and very Deceptive i took my car to have a issue diagnosed and this dealership has had my car for More

by DCBADBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
EDDIE OHR
September 26, 2016

Excellent service Tire went flat. Dealer I bought it from said they were very busy so try the dealer closer to you. Embarrassingly I forgot there was a dealership 7 m More

by Plug in hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
December 30, 2015

Slowest service ever Scheduled an 8 a.m. service for oil change and tire rotation.....takes me less than an hour without a lift. We dropped it off the night before to mak More

by Fordguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
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