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Upstate Chevrolet

Attica, NY

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40 Reviews

36 Main Street

Attica, NY

14011

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Showing 40 reviews

March 15, 2018

HAPPY! This is the second vehicle I bought at Upstate. Every one there is polite and friendly; answeredl my questions and not pushy. Great service dept. More

by vcybulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all men in the service and parts dept, Al Ficarella, Keith Gugliuzza
March 13, 2018

Very happy with the service I had. Everyone there is very polite and awesome to talk to especially Jon santiago. He was very quick explained everything thurally made sure I got the best More

by Bcuz20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Enos, Jon Santiago
February 07, 2018

Pontiac G6 Bought a Pontiac G6 GT here and absolutely love it. Thank you to Jon Santiago for helping me pick out the car and being professional and polite while More

by Alexander Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Santiago
January 25, 2018

Jon was so helpful!-Jordan Jon helped me in the process of purchasing my new to me Malibu! He was so helpful throughout the whole process and made everything seem so easy! He we More

by Jordan15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Santiago
January 24, 2018

Jon is the best!!! Jon helped put me in my dream car and for that i can’t thank him enough. He was so understanding and so patient with me throughout the process and mad More

by Katie123!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Oswald , Mike Walko, Jon Santiago
December 15, 2017

Over-priced, Uncooperative, and Unprofessional Went in to buy my second vehicle from Upstate, first time had a great experience. This time around I found a vehicle I liked, sat down to talk dollars More

by Joe8992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Gugliuzza
Dec 28, 2017 -

Upstate Chevrolet responded

Thank you for giving Upstate Chevrolet the opportunity to sell you a second vehicle. We are very sorry that the pricing on the specific vehicle you were looking for didn't work out this time. We price our vehicles every 7 days and adjust pricing based on the market. We would never mark up our inventory with out a purpose i.e.; the model, features, mileage, etc. There are a lot of factors that go into pricing, I know you were at our dealership for a short period of time so we didn't have time to explain in detail. We do appreciate your feedback and would love the opportunity to invite you back to explain the reasoning behind our pricing. Please reach out and let us help alleviate this situation.

December 15, 2017

Great dealer experiance. Friendly and helpful folks. Keith and Ken were awesome. Gave me all the info over phone and email and even picked me up from the airport. The while purchase was smooth and pain More

by Alex56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken, Keith Gugliuzza
December 14, 2017

Thumbs Up They took there time with me, explained things, worked out the financial part to where I needed to be & the transition from vehicle to vehicle was sm More

by Dhagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walko
November 06, 2017

Warm, welcoming Took the time to listen to what I wanted and found a few cars for me. Went through everything and let me know all my opinion. Very pleased. More

by Amlc85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Gugliuzza
October 12, 2017

Jane1003 We were pleasantly greeted by Frank when we arrived. Then Mike took over and had my beautiful 2018 Equinox ready in a very short amount of time. It d More

by Jane1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank the owner, Mike Walko