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Upstate Chrysler Dodge Jeep RAM

Attica, NY

Overview
Employees
Reviews
Vehicles
4.6
323 Reviews
About Upstate Chrysler Dodge Jeep Ram At Upstate Chrysler Dodge Jeep Ram, we’ve proudly been family owned and operated for over 25 years. What started as a commitment to serving our local community has grown into a trusted destination for drivers from Buffalo, Rochester, and all across Western New York. We offer an extensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide variety of high-quality pre-owned inventory to fit every lifestyle and budget. Whether you're looking for rugged capability, family-friendly comfort, or powerful performance, our knowledgeable and highly trained sales team is here to guide you every step of the way. We believe an informed customer is a confident customer — and we make sure you have the information you need to make the right decision. Our commitment doesn’t stop at the sale. Our service department is staffed with Stellantis-certified technicians who are factory-trained to maintain and repair your vehicle using the latest tools, technology, and genuine OEM parts. From routine maintenance to major repairs, we deliver exceptional customer care with precision and professionalism. At Upstate CDJR, we are dedicated to creating a stress-free, transparent, and enjoyable shopping experience. No pressure. No games. Just honest guidance, competitive pricing, and a team that treats you like family. For 25 years and counting, our mission has remained the same: to build lasting relationships, earn your trust, and keep you confidently on the road. We look forward to welcoming you to the Upstate family.
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125 Prospect St

Attica, NY

14011

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Showing 323 reviews

June 14, 2024

Corey was an excellent sales person that made buying a truck a very easy and enjoyable experience. More

by JELIA42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Jun 17, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for trusting Corey & the Upstate Chrysler Dodge Jeep team with your recent purchase! We hope you enjoy your new truck and look forward to working with you again in the future!

June 14, 2024

They where very quickly in looking at my truck with rear differential problem, they fixed it and got me back on the road quickly More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
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Jun 17, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Jason, we're glad to hear our team at Upstate Chrysler Dodge Jeep got you back on the road quickly! Thanks for sharing your experience.

June 11, 2024

Fast and friendly service. Efficient and reliable as well. Everyone is friendly and courteous. They make great deals on new and pre-owned vehicles. More

by owalko79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Jun 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thanks for the fantastic feedback! We're glad to hear you enjoyed our fast and friendly service at Upstate Chrysler Dodge Jeep. We appreciate your support and hope to see you again soon!

June 11, 2024

We had a great experience. Corey went above and beyond to locate and acquire the exact vehicle we wanted. More

by Kate
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Shaw
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Jun 11, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Kate, we're delighted to hear that Corey went above and beyond for you at Upstate Chrysler Dodge Jeep. Enjoy your new vehicle!

June 10, 2024

Service started on time and took the amount of time that I was told to expect. Everyone was courteous and friendly. More

by coffedr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Jun 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear our team at Upstate Chrysler Dodge Jeep provided timely and friendly service. We appreciate your support!

June 03, 2024

This was the best dealership we have worked with in years. Cory Shaw was exceptional. More

by BUMPAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Shaw
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Jun 04, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Upstate Chrysler Dodge Jeep

June 01, 2024

Dropped my vehicle off after hours dealership contact me to confirm my issues informed they probably won't get a chance to look at until next day ( as they were booked with appointments ) I was fine with i More

by STRESSMAN311
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Jun 03, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with Upstate Chrysler Dodge Jeep. We're glad to hear our team kept you informed and met your expectations! If you need any further assistance in the future, don't hesitate to reach out.

May 31, 2024

I am not quite sure what happened in service, however my experience was 6 plus weeks for repairs More

by rreisdorf2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris up till he stopped working there
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May 24, 2024

Excellent service friendly personnel job well done. We traded car but would highly recommend to others More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas, Tina Corke
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May 27, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Darlene! We're delighted to hear you had an excellent experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the recommendation!

May 22, 2024

The service advisor Victoria Jensen and mechanic Nate Willett did a wonderful job getting both of my vehicle serviced and inspected. They went above and beyond to take care of my needs. More

by Rick Jablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jensen Nate Willett, Chris Dugas
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May 23, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Rick, we're great to know that Victoria and Nate went above and beyond for you at Upstate Chrysler Dodge Jeep. We look forward to serving you again! Have a great ride!

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