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Upstate Chrysler Dodge Jeep RAM
Attica, NY
322 Reviews
About Upstate Chrysler Dodge Jeep Ram
At Upstate Chrysler Dodge Jeep Ram, we’ve proudly been family owned and operated for over 25 years. What started as a commitment to serving our local community has grown into a trusted destination for drivers from Buffalo, Rochester, and all across Western New York.
We offer an extensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide variety of high-quality pre-owned inventory to fit every lifestyle and budget. Whether you're looking for rugged capability, family-friendly comfort, or powerful performance, our knowledgeable and highly trained sales team is here to guide you every step of the way. We believe an informed customer is a confident customer — and we make sure you have the information you need to make the right decision.
Our commitment doesn’t stop at the sale. Our service department is staffed with Stellantis-certified technicians who are factory-trained to maintain and repair your vehicle using the latest tools, technology, and genuine OEM parts. From routine maintenance to major repairs, we deliver exceptional customer care with precision and professionalism.
At Upstate CDJR, we are dedicated to creating a stress-free, transparent, and enjoyable shopping experience. No pressure. No games. Just honest guidance, competitive pricing, and a team that treats you like family.
For 25 years and counting, our mission has remained the same: to build lasting relationships, earn your trust, and keep you confidently on the road.
We look forward to welcoming you to the Upstate family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 322 reviews
June 16, 2023
I was treated poorly as a group by the sales manager, a service rep and the owner on two issues I had with the vehicle. Instead of once asking what I wanted all they did was argue with me about how they we service rep and the owner on two issues I had with the vehicle. Instead of once asking what I wanted all they did was argue with me about how they were right and so was wrong. I will NEVER recommend this dealer to anyone. More
by kyledoherty523
Verified Customer
June 15, 2023
Transaction was easy. Covering features was done well. Could be better at follow up for post delivery questions. Covering features was done well. Could be better at follow up for post delivery questions. More
by kozmo1
June 14, 2023
Dealer ship was clean, the staff was professional and very nice.. they all know their job. very nice.. they all know their job. More
by Stephaniemartin293
June 14, 2023
Easiest car buying process ever. Great selection and no high pressure tactics. very honest and upfront pricing. Great selection and no high pressure tactics. very honest and upfront pricing. More
by Michael G
June 10, 2023
I was told my Jeep needed new sway bars for my front bushing bar they gave me a amount for the work so I set up appointment and had it done and the cost was the amount they told me my Jeep runs great bushing bar they gave me a amount for the work so I set up appointment and had it done and the cost was the amount they told me my Jeep runs great More
by pfaff
Employees Worked With
Chris Dugas
June 09, 2023
Scammers that do not support customers or business ethics. Caught them falsifying an inspection denial for needed urgent repairs. When confronted with pictures there was no apology, just bs denial ethics. Caught them falsifying an inspection denial for needed urgent repairs. When confronted with pictures there was no apology, just bs denial. On a previous vehicle issue they tried to sell services for a a known failure without even attempting warranty support on a vehicle with 25k miles purchased there. Guessing they only exist by scamming the unknowning and preying upon folks who try to support local business. More
by garrett s
Employees Worked With
Kyle Doherty
June 07, 2023
Made my appointment for oil change and tire rotation. Gave some other issues to diag. Took a week and I got my truck back with the service done and nothing else. Paying was a hassel as they couldn't figu Gave some other issues to diag. Took a week and I got my truck back with the service done and nothing else. Paying was a hassel as they couldn't figure out the ticket and total. I had to total the ro and go back in and get money back. Very displeased with this appointment as all my other services have been good. More
by KENNETH.TARBOX
Employees Worked With
Greg Nevinger
June 07, 2023
Great staff, nice dealership and I will buy from this dealership again. I love my truck and I am very pleased with my purchase. dealership again. I love my truck and I am very pleased with my purchase. More
by mortonj1979
