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Upstate Chrysler Dodge Jeep RAM
Attica, NY
323 Reviews
About Upstate Chrysler Dodge Jeep Ram
At Upstate Chrysler Dodge Jeep Ram, we’ve proudly been family owned and operated for over 25 years. What started as a commitment to serving our local community has grown into a trusted destination for drivers from Buffalo, Rochester, and all across Western New York.
We offer an extensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide variety of high-quality pre-owned inventory to fit every lifestyle and budget. Whether you're looking for rugged capability, family-friendly comfort, or powerful performance, our knowledgeable and highly trained sales team is here to guide you every step of the way. We believe an informed customer is a confident customer — and we make sure you have the information you need to make the right decision.
Our commitment doesn’t stop at the sale. Our service department is staffed with Stellantis-certified technicians who are factory-trained to maintain and repair your vehicle using the latest tools, technology, and genuine OEM parts. From routine maintenance to major repairs, we deliver exceptional customer care with precision and professionalism.
At Upstate CDJR, we are dedicated to creating a stress-free, transparent, and enjoyable shopping experience. No pressure. No games. Just honest guidance, competitive pricing, and a team that treats you like family.
For 25 years and counting, our mission has remained the same: to build lasting relationships, earn your trust, and keep you confidently on the road.
We look forward to welcoming you to the Upstate family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 323 reviews
June 21, 2022
Great sales team. I worked with Conor. He was fantastic, great communication great personality. We had the deal pretty much done over the phone in less than 15 minutes I worked with Conor. He was fantastic, great communication great personality. We had the deal pretty much done over the phone in less than 15 minutes. When I went to the dealership to sign the paperwork, Conor was waiting for me and had everything ready. From the time i went in to sign the paperwork untill the time i drove home with my new Ram i was in and out in less than a half hour.This was my first time at Upstate Chrysler Dodge Jeep Ram in Attica NY. I would highly recommend Conor and this dealership if you are in the market for a new vehicle! Fantastic service all around! More
by Drummachine44
Verified CustomerEmployees Worked With
Conor Holmes, Kyle Doherty
June 19, 2022
Professional staff very kind it's well maintained inside. was quick to answer any of our questions. Call to check in 48 hours after having the car to make sure I liked it. Even made sure on the day to pick u was quick to answer any of our questions. Call to check in 48 hours after having the car to make sure I liked it. Even made sure on the day to pick up the car had a tank full of gas. Connor h was awesome to work with. Made it easy. More
by Meganburton1128
Employees Worked With
Conor Holmes, Kyle Doherty
June 16, 2022
Courteous techs, fast service. Communication needs improvement. Had ordered tires in November and I had to call in to see if they had arrived. It worked out ok but an update would Communication needs improvement. Had ordered tires in November and I had to call in to see if they had arrived. It worked out ok but an update would have been better. More
by JLGR
June 15, 2022
Go see Connor at Upstate for friendly, professional and courteous service! He will make your vehicle buying a great experience. It's our 4th vehicle! courteous service! He will make your vehicle buying a great experience. It's our 4th vehicle! More
by Teresalferris
Employees Worked With
Conor Holmes
February 14, 2020
A sales staff willing to to go the distance For about 50 years I've been buying cars and trucks from dealerships in and around Rochester, NY. Purchasing the Ram Promaster City Van wagon from Up For about 50 years I've been buying cars and trucks from dealerships in and around Rochester, NY. Purchasing the Ram Promaster City Van wagon from Upstate CDJR was one of the easiest vehicle purchases I've ever experienced. Living 40 miles away from the dealership could have excluded them from a purchase consideration but Connor Holmes was willing to drive the Ram Procity van to my home so that I could take it for a test drive. Buying from Upstate CDJR was an enjoyable experience. More
by john f migliore
Employees Worked With
Connor Holmes
March 27, 2019
Pleasant Experience Our salesperson Tim was courteous and knowledgeable about the vehicles and just an overall pleasant individual. Took the time for us to test drive as Our salesperson Tim was courteous and knowledgeable about the vehicles and just an overall pleasant individual. Took the time for us to test drive as many vehicles as we needed. More
by Nazarich
Employees Worked With
Tim, Donnie
February 26, 2018
Awesome The salesman Tim Dellapenta was very helpful in helping me in finding a truck.Explained everything about the vehicle.Could not ask for better more fri The salesman Tim Dellapenta was very helpful in helping me in finding a truck.Explained everything about the vehicle.Could not ask for better more friendlier person to help. More
by Jay
Employees Worked With
Tim Dellapenta
