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Upstate Chrysler Dodge Jeep RAM

Attica, NY

4.6
323 Reviews
About Upstate Chrysler Dodge Jeep Ram At Upstate Chrysler Dodge Jeep Ram, we’ve proudly been family owned and operated for over 25 years. What started as a commitment to serving our local community has grown into a trusted destination for drivers from Buffalo, Rochester, and all across Western New York. We offer an extensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide variety of high-quality pre-owned inventory to fit every lifestyle and budget. Whether you're looking for rugged capability, family-friendly comfort, or powerful performance, our knowledgeable and highly trained sales team is here to guide you every step of the way. We believe an informed customer is a confident customer — and we make sure you have the information you need to make the right decision. Our commitment doesn’t stop at the sale. Our service department is staffed with Stellantis-certified technicians who are factory-trained to maintain and repair your vehicle using the latest tools, technology, and genuine OEM parts. From routine maintenance to major repairs, we deliver exceptional customer care with precision and professionalism. At Upstate CDJR, we are dedicated to creating a stress-free, transparent, and enjoyable shopping experience. No pressure. No games. Just honest guidance, competitive pricing, and a team that treats you like family. For 25 years and counting, our mission has remained the same: to build lasting relationships, earn your trust, and keep you confidently on the road. We look forward to welcoming you to the Upstate family.
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125 Prospect St

Attica, NY

14011

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Showing 323 reviews

April 22, 2024

I have been to this dealership 2 times and have received nothing but the best customer service. They communicate in a quick and timely manner. More

by Chad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Chad, we're glad to know you've had positive experiences at Upstate Chrysler Dodge Jeep. We always aim for quick and efficient communication. Thanks for your feedback!

April 21, 2024

Great service and wonderful staff. . friendly and understanding Clean knowledgeable reliable 8 value their assessment More

by c.merriman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas, Tina Corke, Heather Stroh
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. We strive for friendly and knowledgeable service! Thanks for your review.

April 20, 2024

Sales staff is top notch very helpful in finding a vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem More

by DPENEPENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria , Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you had a positive experience with our sales team, but we apologize for the communication issues in our service department. This is not the level of customer care we aim to provide and your feedback helps us improve. Please reach out so that we can discuss this further. Thank you, Madison Bork - Business Manager - 585-591-0678

April 19, 2024

A wonderful experience, everyone at the dealership is very welcoming and helpful.I highly recommend More

by mmohun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to hear you had a great experience with our team here at Upstate Chrysler Dodge Jeep! Thanks so much for your business!

April 19, 2024

Top notch service department. Fast and efficient. Will absolutely recommend Upstate Dodge to family and friends. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Heather Stroh
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Michelle, we're so glad to know you found our service department at Upstate Chrysler Dodge Jeep efficient and top-notch. Thanks for recommending us to your family and friends!

April 11, 2024

First time customer and I loved this cheery and friendly place! While waiting a random employee smiled and spoke with me. Great refreshments and snacks too! More

by Darlene P
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 15, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Darlene, we're so glad to hear you had a positive first experience at Upstate Chrysler Dodge Jeep! It's great that our team made you feel welcome and comfortable. We hope to see you again soon!

April 11, 2024

great service department. Mike Johnson does a professional job as salesman for your Upstate Dodge More

by btreat11354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas, Tina Corke, Heather Stroh
Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your recommendation. - Upstate Chrysler Dodge Jeep

April 11, 2024

They take great care of us and our vehicles, we are very lucky to have them so close to home. More

by kpych8685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to be part of your automotive journey and thank you for the awesome review! We look forward to seeing you again at Upstate Chrysler Dodge Jeep!

April 06, 2024

Chris Dugas is a great asset to the dealership. He makes Service a real pleasure. More

by GabeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 08, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Gabe M! Thank you for leaving us this five-star review and the kind words about Chris from our service team at Upstate Chrysler Dodge Jeep! We'll see you next time!

April 03, 2024

If you want great service for your vehicle or a new or used vehicle. Upstate CDJR in Attica NY is the dealership for you. Why? It's because I've had my SUV serviced here and I just traded my Foot Edge Sel More

by Derrick Buckingham Sr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory car salesman 20 stars, Kyle Doherty, Chris Dugas, Tina Corke, Heather Stroh
Apr 04, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Derrick, we're delighted to know that you had a great experience with us at Upstate Chrysler Dodge Jeep. We strive for top-notch service and it's wonderful to see that reflected in your visit. Enjoy the GMC Acadia SLE!

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