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Uptown Motorcars - Chevrolet Chrysler Dodge Jeep RAM - Service Center

Slinger, WI

4.7
335 Reviews

335 Reviews of Uptown Motorcars - Chevrolet Chrysler Dodge Jeep RAM - Service Center

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February 25, 2025

Would leave negative stars if I could. Sold us a truck that has had issues every 1000 miles or so. Totally incompetent mechanics! Could never resolve the issue. Sales manager got defensive More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Stegner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Markgraf
Feb 27, 2025 -

Uptown Motorcars - Chevrolet Chrysler Dodge Jeep RAM responded

Brian, I apologize for the situation and the way you feel about the truck. We have done everything we could to make the truck right with the warranty you purchased for the vehicle. We do recognize that the truck has been in the shop 4 times over the past 8 months and 15,000 miles. We have taken care of uncovered maintenance items like fuel filters to reduce the inconvenience and cost out of your pocket. We also replaced the fuel rail for the truck at no cost when it was not covered by your warranty. You guys have a warranty with no deductible when you come to our location for service. You have taken the truck to other shops to find a resolution, and no progress was made. Additionally, we offered to trade you out of the truck during one of your visits to the dealership.

Feb 27, 2025 -

Brian responded

First off you tried to charge us for what you called maintenance items which clearly were not. The truck was in for service more than 4 times. It was obvious that codes were just cleared because the check engine light came back on after 150 miles or so. The trade in offer was so ridiculously low that we went somewhere else. Manager never did get back to us about trading it in after messages were left. You guys are con artists and your service is xxxx. I will make sure everyone I know never steps foot in an Uptown dealership!

February 18, 2025

Quickly looked at my vehicle for the source of the leak and fixed one of the issues the same day. More

by Barb Trotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Verkin
February 18, 2025

The service person was very professional and courteous. Communication was clear and informative, very helpful. More

by keith1864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Fast friendly service. Clean facilities. Knowledgeable staff. They tell you what is needed and what is not. My go to for service on my Jeep More

by davekuschmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Schoeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Friendly and knowledgeable people . They greet you as soon as you arrive and ask how they may help. They perform the work carefully and show respect for you and your car. Always a ple More

by Clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Schoeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

My vehicle was diagnosed promptly and I was presented the cost within 1 hour of dropping off. Repair was made and I picked up same day, service writer John was very professional as was the mechanic who did r More

by Jwein40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
April 14, 2024

This is my goto place for maintenance & tires plus all repaires. This is the best service department for Dodge, Jeep and Ram vehicles in the area. They know what they are doing and are friendly and pe More

by Goldtr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Schoeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
April 03, 2024

They are always very nice and communicate very well I needed a few minor things taken care of along with a visual display update They said the update would be prettt quick but I was there for 2.5 hours More

by lschroeter82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Always ready to help, clean environment, friendly staff. Price point is always good. It’s close and convenient to my home. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schoeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Excellent all the way around! Long time customer, and hopefully a lot longer! John is top notch, always friendly, courteous, and willing to help in anyway as is the rest of the s More

by hot rodder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Benicke,Tim Verken,John Smith
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