
Utter Family of Dealerships
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
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Stopped in due to low tire pressure indicator on dash. Cold day today, Not many customers around. The car was taken right in. Problem taken care of & I was on my way without much delay. Thank you Bob Cold day today, Not many customers around. The car was taken right in. Problem taken care of & I was on my way without much delay. Thank you Bob Utter Ford! More
Great experience with Eric W.. He was very helpful without being pushy. Upon arrival, he already had a golf cart ready to view the vehicles we spoke about. The finance person was also very fríendly a without being pushy. Upon arrival, he already had a golf cart ready to view the vehicles we spoke about. The finance person was also very fríendly and quick to process paperwork. The car was so new that it still needed window tinting and edge protectant. As soon as we made a choice, Eric took it to the service personnel. They worked on it while the financial details were completed. Overall, it was a pleasant experience. More
The service department is the best I’ve seen. We were in route, pulling rv, to vacation site when truck started acting up and running poorly: #7 cylinder not firing. Luckily, it was near Bob Utter Ford Linc route, pulling rv, to vacation site when truck started acting up and running poorly: #7 cylinder not firing. Luckily, it was near Bob Utter Ford Lincoln. They diagnosed the problem, gave us a ride to a restaurant and fixed the problem while we had supper. Thanks to everyone involved, we were able to get to our place with very little down time. Makes me want to buy next truck there. More
We worked with KC on a trade in and purchase of two vehicles. He listened to what we were looking for and offered some great options. He was willing and able to provide all of the additional details we vehicles. He listened to what we were looking for and offered some great options. He was willing and able to provide all of the additional details we requested, put us at ease and made sure we were comfortable with all of the transactions before moving forward. Everyone we encountered was friendly and welcoming. When we moved to the finance department, Malcolm was just as friendly helpful as KC. We were fully informed at each step of the process so there were no surprises along the way. It was, by far, our most enjoyable experience with purchasing a vehicle! More
Rough start at first. Came back a 2nd time and dealt with a new salesman. Easy transaction and would certainly recommend using Doug for the sale. a new salesman. Easy transaction and would certainly recommend using Doug for the sale. More
After seeing the red MKX on the Bob Utter website, we drove to see it and Doug helped us. He brought it to the front and let us test drive. It was a Certified Pre-Owned which was what we were looking for drove to see it and Doug helped us. He brought it to the front and let us test drive. It was a Certified Pre-Owned which was what we were looking for. We then asked some questions. Everyone was helpful so we decided to buy. It was a smooth transaction and we were very satisfied. More