ValMark Chevrolet
New Braunfels, TX
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396 Reviews of ValMark Chevrolet
Donald was friendly, helpful, and very on the ball! I told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team wo told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team worked quickly and got me on the road with my new vehicle in record time! More
Maritza Baxley was very helpful and always kept me up to date with what was going on with my new car. She has made a life long customer out of me. date with what was going on with my new car. She has made a life long customer out of me. More
The entire process was seamless. I called James on a Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was th Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was that I would have like a little more $$$ on my trade in. The requested DVD player was installed the following AM, car washed, fuel tank filled. I received a call from James, he provided a brief orientation, and off I went. These gentlemen were pleasent to work with and no haggle. More
My wife and I greatly appreciated the approach of our sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pus sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pushy and focused on the $ of the sale, simply working to please us. This is not seen very often with car salesmen. More
We went to ValMark to look at a certified vehicle that we saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work with. We would definitely do business with them again. (They were also very kind to our 4 children who were with us during the whole process). More
Don was very pleasant/knowledgable and was not "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valm "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valmark to some of my golf buds. Don says your service department is excellant, I hope they are as professional as he. R. Wayne Cooper More
Julie has the best customer service skills I've ever seen to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, a to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, allows you to go look at the vehicles without hovering and she allows the car to sell itself. The cars at this dealership are top-notch machines and she knows this. She doesn't have to convince anyone so she doesn't over-do it with her customer. Thankyou Julie for listening and helping us to find the right car for our family. You are solid gold in my book and I would recommend you to anyone who might be looking for a good quality used/certified vehicle. More
This was by far the smoothest and easiest car buying experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I could not refuse. They paid off my old truck, and put in brand new silverado! I would highly recommend Valmark to all my friends and family. More
we did not receive the advertized 1K dollar trade in for our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more. our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more. Don was not pushy or overbearing. I would recommend him to anyone that would ask. More

