Valencia Acura

Great dealership! Matt Randall, our used car salesman, was phenomenal. It was the best dealership experience I've had in over 40 years of car buying. Straightforward, Matt Randall, our used car salesman, was phenomenal. It was the best dealership experience I've had in over 40 years of car buying. Straightforward, knew the tech, great insight during test drives, not pushy... just asking questions to help get us to a car we wanted at a price we were comfortable with. Brian and Gary in Finance were also great. Will recommend this dealer to our friends for sure! Thank you. More

New Car Purchase Very courteous and friendly staff. It was very easy and pleasant to deal with all the employees with whom I had contact. Would highly recommend this Very courteous and friendly staff. It was very easy and pleasant to deal with all the employees with whom I had contact. Would highly recommend this dealership. More

Sun roof would not close after being open I drove into the Valencia Acura Service department without an appointment to ask for an estimate to repair whatever was wrong with my sun roof on my 2 I drove into the Valencia Acura Service department without an appointment to ask for an estimate to repair whatever was wrong with my sun roof on my 2005 RL causing it to be stuck in the open position. The service guy asked if I had a few minutes and I said sure. He came back with a handheld computer gizmo, which he plugged in under my dash, then he did a quick diagnostic test, clicked a couple buttons, and unplugged the device saying "give it a try" - it worked !! Yay !! I asked how much did I owe him and he said "no charge, come back again." That was the best service experience ever!! Highly recommended!!! More

I paid $1400 for my 100k mile inspection and service from Valencia Acura and this dealer's service department didn't even tell me I would be needing new tires or rear brakes soon. I found out the hard w Valencia Acura and this dealer's service department didn't even tell me I would be needing new tires or rear brakes soon. I found out the hard way when I ran over a screw and got a flat a month later. All four tires were bald and the inner sides were worn way past the warning tread. I wrote a letter to the owner and they offered to replace my tires for me at $210 each! I feel like I have been slapped in the face twice now. So dissapointed! More

Excellent and fair. No pressure sales environment. Made 3 visits, 1 to pick up a brochure, 2 to test drive and 3 to work out the financing. Jet and Danny didn't force me to buy anything and especially any 3 visits, 1 to pick up a brochure, 2 to test drive and 3 to work out the financing. Jet and Danny didn't force me to buy anything and especially any after market item, granted my car came with everything.. They showed me and provided me all the information I requested. I won't buy an Acura from any other dealer. Best buying experiencing of my 4 vehicles in the last 7 years. They support their motto of Friendship dealer. More