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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,005 Reviews

1,005 Reviews of Valley Buick GMC - Service Center

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October 28, 2024

This recent visit I dealt w Alex in service he was top notch. I also needed a part The gentleman who helped in parts was also very helpful. I believe his name is Alvin (From invoice I recd) Both cash More

by undsioux22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Alex and Alvin in our service and parts departments. It's great to hear that you found our team friendly and efficient at Valley Buick GMC of Apple Valley. We strive to create a welcoming atmosphere for all our customers. We hope to see you again soon for any of your vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 27, 2024

Do use on taking care of my need every time I visit. Great service from everyone More

by djk.mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you receive at Valley Buick GMC of Apple Valley. It's our goal to take care of your needs with each visit, and we're glad to hear that you consistently have a great experience. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 26, 2024

They were very kind and considerate. The women who was checking me out even filled out the rebate information for my tires. More

by Terry Sandvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you, Terry, for your wonderful review! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide exceptional service, and we're glad the representative could assist you with the rebate information for your tires. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

Great people and reliable service. I have relied on them for at least 30 yrs. More

by Thomas Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 30 years. It's our privilege to provide reliable service to valued customers like you. We look forward to continuing to serve you at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

I trust Valley to keep my car in good running order. They are efficient and reliable for any service that I need. More

by big41don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your trust in Valley Buick GMC of Apple Valley to keep your car running smoothly. It's great to know that you find our service efficient and reliable. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

Nice people to work with always clean building Work is done quickly I V llkk bringing my car In for service More

by ruejerome32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. We're thrilled to hear that you found our team nice to work with and that you enjoyed our clean facilities. We look forward to providing you with quick and efficient service on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 24, 2024

Guy at the desk during check in did a great job. Mechanic did a great job. No complaints at this time. More

by nowickitl6114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person isn’t listed
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Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our team always strives to provide excellent service, and it’s wonderful to know that both our check-in staff and mechanic met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 24, 2024

Always deliver prompt and courteous service. Very easy to make appointments. And always friendly. Thanks More

by mikeneeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you consistently experience prompt and courteous service at Valley Buick GMC of Apple Valley. Our team always aims to make the appointment process easy and enjoyable. We look forward to assisting you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 24, 2024

Only dealt with her when cashier asked me to go out to give her coupon for oil change. She spoke very rude like I was bothering her. Maybe she was having a stressful day but still taken back by her tone More

by schwartz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand how important it is to feel valued when visiting Valley Buick GMC of Apple Valley. We strive for positive interactions, and we regret that your experience did not reflect that standard. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable as we work to improve our service. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 21, 2024

Prompt service. Free shuttle ride home when leaving my car. Made me feel like a valued customer. However this appointment was to work on a previous repair. A loose b More

by bucksv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear that you received prompt service and enjoyed the complimentary shuttle ride at Valley Buick GMC of Apple Valley. We appreciate you bringing the loose bolt to our attention and value your experience as a customer. Please don’t hesitate to contact us if you have any concerns or if there's anything more we can assist you with. Sincerely, The Team at Valley Buick GMC of Apple Valley

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