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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,055 Reviews

1,055 Reviews of Valley Buick GMC - Service Center

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November 15, 2024

Great service. Got me in when I was late. Finished in a timely fashion. Much appreciated. More

by zlpeterson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you received great service and that we could accommodate you at Valley Buick GMC of Apple Valley despite your late arrival. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

Great customer service and prices did not took long to find the issues. I will definitely go back thank you More

by Jleezenil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear you had a positive experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing great customer service and efficient solutions. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

Very courteous. They were concerned about my problem. I was very well treated. Will be back More

by glsamp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you felt well treated and that our team was attentive to your concerns. Your satisfaction is our priority at Valley Buick GMC of Apple Valley. We look forward to welcoming you back on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

Professional, friendly, and helpful. Handled my service need. I wish they would explain the service work that was done. More

by the4richardsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our team's professionalism and helpfulness at Valley Buick GMC of Apple Valley. We understand the importance of clear communication regarding the service work done, and we will certainly work on providing more thorough explanations in the future. If you have any further questions or concerns, feel free to reach out to us. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 14, 2024

Good dependable service with quality and courteous visits each time I've been there. Never had a problem. More

by corkywallace48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you have consistently received dependable service at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 14, 2024

Tore a little bit of my head liner for a recall I just wasn’t going to say noting…. Should of took pictures before but I put my trust in yall More

by edg26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Valley Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 13, 2024

Very satisfied with the service that I received. Easy to work with and very friendly. More

by rstein1433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were very satisfied with the service at Valley Buick GMC of Apple Valley. Our team prides itself on being friendly and making the process easy for our customers. We look forward to welcoming you back on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

Tom S as always did an excellent and efficient job on my GMC alignment, including car wash. More

by Mikewage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Valley Buick GMC responded

Thank you, Mike, for your fantastic review! We're thrilled to hear you had an excellent experience with our team at Valley Buick GMC of Apple Valley, especially with your GMC alignment and the added car wash. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

It was fine. I was annoyed that I needed to drop it all day for recall work with no rental. And then when they called to tell me it was done, I arrived, checked o More

by Seversonluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the recall work and the inconvenience of having to return to finish the service. Your feedback is valuable and helps us improve our standards at Valley Buick GMC of Apple Valley. Please feel free to reach out to us directly if you have any further concerns or if there’s anything we can do to assist you better in the future. We appreciate your understanding and hope to serve you more smoothly next time. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

Very friendly and trust worthy. Definitely worth the $$ for a very good oil change with extras. More

by mgranat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found Valley Buick GMC of Apple Valley to be friendly and trustworthy. We're glad you appreciated the value of our oil change services and extras. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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