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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,003 Reviews

1,003 Reviews of Valley Buick GMC - Service Center

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April 10, 2025

Kasey always has given 100 plus. Always happy to see me. Very detailed. I know things will be right when I leave More

by cdecarlo512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
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Apr 10, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Kasey and the service you received at Valley Buick GMC of Apple Valley. We're thrilled to know that you feel confident knowing things will be right when you leave. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

Very friendly the whole team. Thank you for the excellent service. I am done ✔️now More

by donbonwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know management people.
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Apr 10, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had an excellent experience with our team at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

Scott is very courteous and very customer responsive. Takes good care of his customers. He’s my go-to guy when I need to schedule any service work. More

by Scott Honeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Valley Buick GMC responded

Thank you for your review, Scott! We're glad to hear that you have had a positive experience with our team at Valley Buick GMC of Apple Valley. We take pride in providing excellent customer service, and it's great to know that you find our responsiveness helpful. If you need anything in the future, don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

Always pleasant. Great service. Would highly recommend to all my friends. Prompt service. Recognize their customers when you arrive for service appointments! More

by PS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Valley Buick GMC responded

Thank you so much for your positive review! We're thrilled to hear that you had a pleasant experience at Valley Buick GMC of Apple Valley and that our team provided great and prompt service. We truly appreciate your recommendation and look forward to seeing you again for your next service appointment! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

Service person was very professional. Kept in contact with me, worked out billing issues with me More

by jazzariah02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Cervenka
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Apr 11, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service team was professional and maintained clear communication with you throughout the process. At Valley Buick GMC of Apple Valley, we strive to provide excellent customer service and we're glad to know that you felt supported. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 09, 2025

Scott gives me personal service, remembers my name, and explains things in an easily understandable form. He’s my go-to guy for car problems. Very nice receptionist also named Linda. More

by lmmontgomery518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Valley Buick GMC responded

Thank you so much for sharing your experience! We're thrilled to hear that Scott has provided you with personal service and that he makes everything easy to understand. It's also wonderful to hear that Linda has made a positive impression as well. We appreciate your loyalty to Valley Buick GMC of Apple Valley, and we look forward to assisting you with your car needs anytime! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I had my car detailed by Billy and he did a fantastic job. Looked good More

by ahouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Billy did a fantastic job detailing your car at Valley Buick GMC of Apple Valley. We take pride in our team's work and are glad that you were satisfied with the results. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I called Scott to see the status of my car, and he didn't call me back right away, he eventually did, once he knew what the status was. I was concerned that they might not get my car fixed before closing tim More

by taschan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your review! We appreciate you sharing your experience with us. It's great to hear that Scott was able to get your car fixed and ready by 4:30 pm. We strive to keep our customers informed, and your feedback is valuable. We look forward to assisting you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I could not believe how awesome the Parts Department handled all of my needs and Heather was extremely helpful. More

by mswaney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our Parts Department, especially Heather, was able to assist you so well. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it’s great to know we met your needs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I find it easy to schedule appointment and when I arrive there is always a knowledgeable service representative to help me in a timely manner. They are pleasant, efficient and more than willing to answer an More

by TL2442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you find scheduling appointments easy and that our knowledgeable service representatives are providing you with pleasant and efficient support at Valley Buick GMC of Apple Valley. We appreciate your positive experience and can't wait to see you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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