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Valley Hi Honda

Victorville, CA

4.8
552 Reviews
Call Dealership (760) 552-8836
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15710 Valley Park Ln

Victorville, CA

92394

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552 Reviews of Valley Hi Honda

September 10, 2024

Carson Sanchez service Advisor was excellent I would definitely give a 10 cross the board More

by Michelle4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Sanchez
Report | Print
Sep 17, 2024 -

Valley Hi Honda responded

Thank you so much for your positive feedback! We’re thrilled to hear that Carson Sanchez provided excellent service. A perfect 10 is high praise, and we’ll make sure to pass on your compliments to him. If you need anything else, feel free to reach out. We’re here to help!

September 02, 2024

Process was easy and to the point. Salesman was informative and answered all the questions we had and very friendly people. More

by Aaron rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dinh, Melina Wilson, Wahid Bahramand
Report | Print
Sep 03, 2024 -

Valley Hi Honda responded

Thank you for the great review! We're glad to hear that the process was straightforward and that our salesman provided you with all the information you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help and look forward to seeing you again!

September 01, 2024

Friendly, great service! Everyone involved were very helpful with the whole process. Highly recommend this dealership. More

by mt7mates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy, sales, Josh Gonzales, Wahid Bahramand
Report | Print
Sep 03, 2024 -

Valley Hi Honda responded

Thank you for the kind words! We’re thrilled to hear that you had a great experience and found everyone helpful. Your recommendation means a lot to us. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!

August 26, 2024

Great customer service. Very friendly and helpful. Welcoming environment. All the workers there have a smile and look happy to be there. More

by kori91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 26, 2024 -

Valley Hi Honda responded

Thank you for your kind words! We’re thrilled you had a positive experience and enjoyed our friendly, welcoming environment. Our team looks forward to seeing you again soon!

August 10, 2024

Took my car in because I was having problem with my Pilot starting. It ended up being a problem with my battery cables not fastened tightly. I had got a new battery from somewhere else. The tightened my cabl More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia, Michael Thomason, Melina Wilson
Report | Print
Aug 12, 2024 -

Valley Hi Honda responded

Thank you for sharing your experience! We're glad we could help with your Pilot's starting issue. It's our pleasure to assist you, and we're happy we could get you back on the road without any additional charges. We appreciate your trust in us!

August 10, 2024

Friendly and efficient staff . Kept me informed about my car and made sure my extended warranty covered cost More

by Jacq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Aug 12, 2024 -

Valley Hi Honda responded

Thank you for your feedback! We're glad our friendly and efficient staff could keep you informed and ensure your extended warranty covered the costs. We appreciate your trust and look forward to serving you again!

August 09, 2024

I'm very happy with the service and the staff in the service department. The service lounge is clean and the chairs are comfortable. Richard Ortega, service advisor was very helpful and explained the se More

by Belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega service advisor
Report | Print
Aug 09, 2024 -

Valley Hi Honda responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to our service department. It's great to know that Richard Ortega provided you with clear communication and that the timing of your service was as promised. We take pride in maintaining a comfortable and clean service lounge, and we're glad you noticed. If you ever need anything else, we're here to help. Safe travels, and we look forward to serving you again!

Aug 09, 2024 -

Belle responded

You're so welcome

August 08, 2024

I’m very happy with the service department. That’s the only department I’ve dealt with in the past few years. More

by bettybnbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Report | Print
Aug 09, 2024 -

Valley Hi Honda responded

Thank you for your kind words and loyalty to our service department! We're delighted to hear that you've consistently had positive experiences with us over the past few years. Richard Ortega and our entire team strive to provide clear communication and timely service, so we're glad we met your expectations. We appreciate your continued trust in us and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out!

August 04, 2024

Great service on my accord honda bought it there in. Victorville ca this year 2024 More

by arenanth1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Aug 06, 2024 -

Valley Hi Honda responded

Thank you for your positive feedback! We're delighted to hear you had great service for your Accord. We appreciate your support and look forward to assisting you in the future.

August 01, 2024

My review this time is not so great took my wife’s car for a check up because the car was doing a jump every time it down shift well nothing got fixed everything got worst so overall I’m so very disappoi More

by gomez2627@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Aug 06, 2024 -

Valley Hi Honda responded

I'm sorry to hear about your recent experience. We strive for quality service and clearly missed the mark. Please contact our Service Drive Manager, Melina Wilson, at mwilson@valleyhi.com so we can address this issue and make it right. Thank you for bringing this to our attention.

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