Valley Hi Honda

Service Dept. I have been taking both my Honda,s to them since 2013. My service adviser is Sylvia Illman. She is the only service adviser I will work with, she is f I have been taking both my Honda,s to them since 2013. My service adviser is Sylvia Illman. She is the only service adviser I will work with, she is friendly, trustworthy and very knowledgeable with Honda's especially with my 1991 Prelude. She will NOT recommend service if not needed, She will always tell you what your vehicle needs and when she does it will be the truth. She listens to your concerns and helps with the solution to fix the issues that need servicing. I will only see her when I bring my Honda,s to Valley Hi, if she is not there, than I will wait to see her, I trust her with her knowledge and truthfulness of Honda's, if I have a question that can be solved, without stopping by she has always answered the question, thus making it a lot easier on me. Sylvia's has always shown that her number one is customer satisfaction. is what makes a better day for me, when your vehicle breaks down, and you do not want to have to deal with it, she makes it a better day. She keeps me up to date on repairs and if any changes were made. Valley Hi should do what ever it takes to keep Sylvia, she is a keeper without her being there who knows, if she was to leave that would get me to think about not going back. Valley Hi do the right thing with her keep her happy if she is happy than your customers will be happy too. More

Great Eddie was wonderful and very helpful very friendly. He should be considered a very valuable employee.. Finance anger was great and sorry to say I don' Eddie was wonderful and very helpful very friendly. He should be considered a very valuable employee.. Finance anger was great and sorry to say I don't rennetiddle mana ne but he was wonderful as well More

Gabe was very helpful. Love my new Honda. Have helped me out a lot on showing me all the details of my car. Would most definitely recommend this dealership to anyone. Love my new Honda. Have helped me out a lot on showing me all the details of my car. Would most definitely recommend this dealership to anyone. More

Buying a used car I would give 5 stars because it was the most pleasant experience I have had and they really work with you even if you have not so good credit. I will I would give 5 stars because it was the most pleasant experience I have had and they really work with you even if you have not so good credit. I will continue to go there and buy. The salesman and finance team were awesome! More

great buy Awesome experience, would definitely buy from here again. The closing process was painless, when I got to finance it was good as well. The car drove g Awesome experience, would definitely buy from here again. The closing process was painless, when I got to finance it was good as well. The car drove great and I hope it lasts forever! More

Great service everytime Ben, Sandra and Maria were great help! Always Coke here to service my car. Family has always come here. I always recommend valley hi HONDA to people I Ben, Sandra and Maria were great help! Always Coke here to service my car. Family has always come here. I always recommend valley hi HONDA to people I know. More

local fav I have purchased two cars here and the second was by far the best experience. My sales associate Sarah Glass was so helpful and new what I wanted. Tha I have purchased two cars here and the second was by far the best experience. My sales associate Sarah Glass was so helpful and new what I wanted. Thanks a bunch. Also my service here has been great. Free wifi and coffee is a plus. More

Friday in the Valley I brought my car in to have the oil and transmission fluid changed. i was assisted by Ben via phone and came and asked for him. He originally assisted I brought my car in to have the oil and transmission fluid changed. i was assisted by Ben via phone and came and asked for him. He originally assisted me but then became very busy and forgot to assist me with locating my car so i could gather belongings from inside of car before car was repaired. Luckily Jess Newman was available and possesed situational awareness, he was prompt in assisting me. I also spoke with Gilbert whom took the time to speak with me regarding my vehicle. I'm confident in his ability to service my vehicle now and in the future. Gilbert, Jess and Tom provided exceptional service in an efficient manner. Thank You Valley Hi Honda More

Bought 2014 Honda accord I had the best customer service ever, first of all I had appointment to go look at cars at Nelson Honda in El Monte, but this sales person that attend I had the best customer service ever, first of all I had appointment to go look at cars at Nelson Honda in El Monte, but this sales person that attended us his name was David Roberts but Nick name was Cowboy, he was very awesome person, great personality, hilarious, showed us a few Hondas, and the cars where very nice, but the payments where high, stood there 10 hours my husband wasn't there, so we had to wait till he came out of work, mean while it was labor day & they where extremely busy with customer, he told me he had to attend other customers, but he was going to leave me with someone to help me which was Carlos Macias young men, but new everything about cars, stood with me attended me ask me if there was any questions I wanted to know, very nice guy great personality good customer service provided us with drinks , & stood with us at all times that's what I call good customer service, and was very good with all information about Hondas, then we had the team leader Eric Castro nice guy introduce himself said he was gonna do everything to help me get my Honda, I was very impress with there services, he worked in trying to get me the lowest price they could & they did all excellent in there outstanding work, they are all hard workers, I got my car and I was glowing that day made it happen for us, would recommend them all, hope they all get awarded for there best service, appreciated every single one, but Cowboy thank you so much your awesome, had pleasure meeting all of you, Carlos Macias keep up the good work your awesome, Eric Castro your a great team leader I admire all the hard work you put in this sales Thank you all for making it happen for us. Walter & Celia Lopez More

Unfortunately it was the worse experience I ever had. Never believe what they say always read the contract completely before signing. I put my trust in the wrong hands. I bought 2 cars and they managed t Never believe what they say always read the contract completely before signing. I put my trust in the wrong hands. I bought 2 cars and they managed to write the 2nd contract differently in the same negotiation I was so hurt after I took the time to read it later. More