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Valley Hi Kia

Victorville, CA

4.7
687 Reviews

14644 Valley Center Dr

Victorville, CA

92395

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687 Reviews of Valley Hi Kia

September 21, 2025

My check engine light came on. I pulled into Valley Hi Kia, was immediately greeted by Ivan who let me know it would be 3-5 business days to read the code. To my surprise it was 2 More

by CATindall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas - Service Advisor
Oct 29, 2025 -

Valley Hi Kia responded

Thank you for taking the time to share your experience! We’re so glad Ivan and Stefan were able to get you taken care of quickly and efficiently. It’s great to hear everything went smoothly — and we’ll be sure to pass along your kind words to the team. We appreciate your 5-star review and for trusting Valley Hi Kia with your vehicle!

August 30, 2025

This was the best car buying experience I've had! From the sales team and finance team. They made it possible for me to leave with a BRAND NEW 2026 KIA K-5 GT.. Thank You Emmanuel, Renee, Marisol and More

by miclago2431@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Renee, Marisol
Sep 04, 2025 -

Valley Hi Kia responded

That’s incredible to hear! 🎉 Congratulations on your brand-new 2026 Kia K5 GT—that’s an exciting ride! We’ll be sure to pass your shout-out to Emmanuel, Renee, Marisol, and the rest of the team. Thank you for trusting Valley Hi Kia with your purchase and for recommending us—we look forward to seeing you again down the road! 🚘✨

August 15, 2025

Great customer service people are so kind and helpful even though they are always very busy More

by Gorgeouswoman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iven , Raed Farraj, Paul Hayley, Brian Ortega
Sep 04, 2025 -

Valley Hi Kia responded

Thank you for the kind words! We’re glad our team could provide friendly, helpful service even during busy times. We truly appreciate your patience and trust in us—looking forward to helping you again!

August 07, 2025

2 months ago we bought a 2021 Kia k5 from Valley Hi Nissan. 2 months to the day that we purchased it the turbo went out. We purchased a $2000 turbo from Valley Hi Kia and the turbo was no good. They re More

by whittneyhansen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and general manager
Sep 04, 2025 -

Valley Hi Kia responded

Thank you for sharing your experience in detail. We take concerns about parts quality, professionalism, and communication very seriously, and what you’ve described does not reflect the standard we hold ourselves to. Please reach out directly to our Service Manager, **Paul Hayley**, so we can review this situation further and work toward a resolution. Your feedback is important and will be addressed with our team to ensure better accountability moving forward.

July 26, 2025

Great friendly service, helpful and no rush. David was a great salesman. Enjoyed our buying experience. More

by alrent83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David R, Raed Farraj, Paul Hayley, Brian Ortega
Sep 04, 2025 -

Valley Hi Kia responded

We’re so glad to hear this! Thanks for highlighting David—he’ll be happy to know he made your experience enjoyable and stress-free. Congrats on your purchase, and welcome to the Valley Hi Kia family!

July 03, 2025

Great customer service, very well helpful staff. Good environment quick and easy getting my car serviced. Thank you More

by dport86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
June 30, 2025

Service was so quick and fast. Amazing and great customer service in overall. Would recommend to friends and family. More

by AngelB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
June 22, 2025

Service is always amazing! Love all service staff and always ready to help! Thank you Stacey! More

by Susanmendoza10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
June 18, 2025

Excellent service very friendly staff always good service very courteous and helpful Great work on vehicle More

by Garciaed126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Jun 19, 2025 -

Valley Hi Kia responded

Thank you so much for the kind words! We’re thrilled to hear you consistently have a great experience with our team. Friendly, courteous, and quality work — that’s what we aim for every time. See you again soon!

June 09, 2025

I am so happy with my new car! I really appreciate all the staff who help get me my new car! More

by rosemcclendon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
Jun 09, 2025 -

rosemcclendon62 responded

I love my new car! Thanks to all the people from Valley who help me get it!!

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