
Valley Hi Kia
Victorville, CA
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664 Reviews of Valley Hi Kia
Good customer service. Very impressed by the service technicians who introduce himself in a video while stranding next to my car. My new service rep Iven Vargas was accurat Very impressed by the service technicians who introduce himself in a video while stranding next to my car. My new service rep Iven Vargas was accurate & professional in all his explanations. He said what he would do and did it. He communicated with me via phone and text mailed me while my vehicle was in the shop for a two day tune up. Great job! Spent way more money than I wanted to spend, but everything on my extensive list got done on my 12.5 year old Sorento. More
Service center was excellent. Courteous and always customer service oriented. Got me in and out quickly. Explained my options for my services and did not pressure me to do more th Courteous and always customer service oriented. Got me in and out quickly. Explained my options for my services and did not pressure me to do more than needed. More
Have been a customer at Valley Hi KIA since 2008. I have purchased 4 new Kia’s from them, however I did have to go down to Moreno Valley to purchase my 2021 Forte GT. The finance manager at that time I have purchased 4 new Kia’s from them, however I did have to go down to Moreno Valley to purchase my 2021 Forte GT. The finance manager at that time just wouldn’t work with me and I found him to be condescending. However I have used the service department since 2008. Never a problem, great service and staff. More
The staff were helpful and friendly. Check in was fast and she explained what was being done and the cost. Service appointment didn’t take too long and offered an Uber if needed! Check in was fast and she explained what was being done and the cost. Service appointment didn’t take too long and offered an Uber if needed! More