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Valley Hi Nissan

Victorville, CA

4.8
281 Reviews
Call Dealership (760) 241-1700
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15722 Valley Park Lane

Victorville, CA

92394

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281 Reviews of Valley Hi Nissan

October 28, 2024

Everyone very friendly and helpful. Always making sure to check back with us, keeping us updated on paperwork process and making sure all our questions we answered. More

by Peggy.vazquez75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Long
Report | Print
Oct 28, 2024 -

Valley Hi Nissan responded

Thank you for your feedback! We're thrilled to hear that our team provided friendly and helpful service while keeping you updated throughout the process. It's our goal to ensure all your questions are answered, and we’re glad we could make your experience a positive one. We look forward to assisting you again!

October 24, 2024

Positive atmosphere and great customer service all around! Would definitely recommend and look forward to coming back in my future purchases! More

by angiemarchain26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abrams
Report | Print
Oct 25, 2024 -

Valley Hi Nissan responded

Thank you for the wonderful review! 🌟 We're so glad you enjoyed the atmosphere and had a positive experience with our team. We look forward to helping you with future purchases and are here anytime you need us. See you next time!

October 23, 2024

Kobe (and Jorge) were so awesome in this process. I couldn’t be happier and this was by far the best car buying experience I’ve ever had! When it’s time for a new one (hopefully not too soon), I know More

by mgarcia6699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Long, Jorge Cervantes
Report | Print
Oct 23, 2024 -

Valley Hi Nissan responded

Thank you for the amazing feedback! We're thrilled to hear that Kobe and Jorge made your car buying experience the best one yet. We look forward to serving you again in the future—shout out to Kobe for the exceptional service!

October 19, 2024

This was the first time going to this dealership. I had a very good experience. More

by zetta274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Rego
Report | Print
Oct 22, 2024 -

Valley Hi Nissan responded

Thank you for choosing Valley Hi Nissan! We’re thrilled to hear you had a great first experience with us. We look forward to serving you again!

October 18, 2024

Mike Abrams and the team at Nissan took extremely good care of me as always. They jumped hurdles to make sure I drove away happy. I appreciate all of you for your effort. Keep up the great customer servic More

by lupita882008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Ritchie
Report | Print
Oct 22, 2024 -

Valley Hi Nissan responded

Thank you for your kind words! We’re so glad to hear that Mike Abrams and the team took excellent care of you. Your appreciation means a lot to us, and we’ll continue to strive for great customer service!

September 25, 2024

Thank you Mike, Tony and the others that helped me. I felt like I really was part of a Nissan family through my time there. More

by Barb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 30, 2024 -

Valley Hi Nissan responded

Thank you for sharing your experience! It’s wonderful to hear that Mike, Tony, and the team made you feel like part of the Nissan family. You will forever be part of our family here at Valley Hi Nissan! I’m glad they provided you with such a welcoming atmosphere! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 25, 2024

Seemed fair. They backed off when I complained about sales pressure. I looked at many dealers and these guys were the best. More

by Hamfiter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Sep 30, 2024 -

Valley Hi Nissan responded

Thank you for your feedback! I'm glad to hear that you found the experience fair and that the team respected your concerns about sales pressure. It’s great to know you explored other dealers and found us to be the best choice. We appreciate your honesty and look forward to serving you again!

September 23, 2024

I like the person who help me there because they care for me and help me with my rental car I’m grateful with Tyler my customer service agent More

by Blanca Barboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
Report | Print
Sep 30, 2024 -

Valley Hi Nissan responded

"I'm so glad to hear that Tyler provided you with such great support! Having someone who truly cares and goes the extra mile is always a relief. Your gratitude for their help with your rental car really shines through—Tyler definitely deserves recognition for their outstanding customer service!" Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 05, 2024

I was there for a flat tire repair. 360 dollars a fine job. Just forget one little thing. The value cap. For 360! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
Report | Print
Sep 05, 2024 -

Valley Hi Nissan responded

Thanks for your feedback! We're glad the repair went well, but we’re sorry about the missing valve cap. That shouldn't have been overlooked. Please stop by, and we'll make it right. We appreciate your business and want to ensure everything is perfect.

August 21, 2024

Valley Hi Nissan is the best Nissan dealer in SoCal! Definitely worth the drive from wherever you are. The staff is friendly and considerate. The showroom is clean. 5 stars all around. More

by Nissanguy
Recommend Dealer
Yes
Employees Worked With
Kelvin Woodard, Joe Vickers, Harold Deem, Alan Yarbrough, Anthony Sabatino, Jorge Cervantes, Mark Lugo
Report | Print
Aug 22, 2024 -

Valley Hi Nissan responded

Thank you for the amazing review! We're thrilled to hear you had such a great experience with us. Your kind words mean a lot to our team. Safe travels, and we hope to see you again soon!

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