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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.7
108 Reviews
Call Service Center (330) 937-9481

108 Reviews of Valley Motor City - Service Center

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June 14, 2025

Fast lane oil change was very through and look the expected amount of time. Everyone was very nice and professional. More

by heatheryates44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Valley Motor City responded

Thank you for sharing your experience! We're glad to hear that your Fast Lane oil change was thorough and timely, and that our team treated you with professionalism and care. We appreciate your visit and hope to see you again! Best regards, **Valley Motor City** 🛠️⏱️😊

June 14, 2025

Great service and they provided transportation while car get service from place and back to pick up vehicle I would recommend there service to anyone thank you valley motor for your excellent service on veh More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Valley Motor City responded

Thank you for your kind words! We're happy to hear our transportation service and vehicle care made your experience convenient and positive. We appreciate your recommendation and look forward to serving you again! Best regards, Valley Motor City 🚗👍😊

June 10, 2025

Great service department! Friendly and helpful staff who listen to your concerns. I highly recommend this service department. More

by Sheralynn.sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Valley Motor City responded

Thank you for the great feedback! We're thrilled to hear our service team made a positive impression by listening and being helpful throughout your visit. Your recommendation means a lot to us! Best regards, Valley Motor City 🚘👍💬

June 09, 2025

Had service done on my 2021 Jeep. They were fantastic. Very good communication and did a great job on recall items for my vehicle. I recommend! More

by gdjohnson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Valley Motor City responded

Thank you for the kind words! We're glad to hear your 2021 Jeep service went smoothly and that our team communicated well throughout the process. We appreciate your recommendation! Best regards, Valley Motor City 🚙🔧💬

June 04, 2025

Great dealer to buy from. Great service department. Have been a satisfied customer for over 25 yrs and have never been disappointed. Will be a customer until I purchase my l More

by Ewb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Valley Motor City responded

Thank you for your incredible loyalty and support over the past 25+ years! We're truly honored to have earned your trust and continued business. It's customers like you who make what we do so rewarding. We look forward to being here for you every mile of the way — right up to that last car (and hopefully a few more after that 😉). Best regards, Valley Motor City 🚗💙👏

May 26, 2025

My first experience with them since it changed ownership. Betsy was the best , fantastic service could not be more satisfied More

by Edlowrdr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Valley Motor City responded

We're so glad your first experience under the new ownership was a great one! Betsy will be thrilled to hear your feedback — she truly goes above and beyond for our customers. Thank you for the kind words and for trusting us with your vehicle. Best regards, **Valley Motor City 🚘✨**

May 21, 2025

Brought my Jeep Compass in last week for its first oil change. Anthony Meeks was my service rep, and he did a great job. More

by mvm5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Valley Motor City responded

Thank you for bringing in your Jeep Compass for its first oil change! We're thrilled to hear Anthony Meeks took great care of you—he’s one of the best! We appreciate you choosing us and look forward to keeping your Jeep running strong. Best regards, Valley Motor City 🛠️🚙👍

May 20, 2025

Anthony kept me updated on my repairs and delivered as promised. U know I can count on him. More

by mnewlove51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Valley Motor City responded

We love to hear that, and so will Anthony! 💪 Thanks for trusting us—it's awesome to know you can count on him to keep you updated and follow through. We'll be ready next time you need us! Best regards, Valley Motor City 👍😊

May 17, 2025

Their express lane services are fast and decently priced except for wipers. They also have a rental car service that is very convenient. I would recommend them for basic auto care. More

by rockii25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Valley Motor City responded

Thank you for the thoughtful feedback! We're glad to hear you found our Express Lane services fast and reasonably priced, and that our rental car service added to the convenience. We'll take your note on wiper pricing into consideration as we’re always looking to improve. We truly appreciate the recommendation for basic auto care! Best regards, Valley Motor City

May 17, 2025

The service was quick and efficient. The staff was knowledgeable and answered any questions I had regarding my Jeep! More

by Jose
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Valley Motor City responded

Thank you for the kind words! We're so glad to hear that our team provided quick and efficient service while keeping you informed about your Jeep. It's always our goal to make every visit smooth and helpful! Best regards, Valley Motor City 🚗🌟

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