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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.8
125 Reviews

125 Reviews of Valley Motor City - Service Center

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September 12, 2025

Anthony is great and thorough. I may have been a little impatient after a 2.5 hour wait he took it well and even went out to the service bay and helped in order to speed up the pr More

by shannon_stagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Great Maintenance Team, good work done in a timely manner, very polite getting the repair done More

by Michaelkspr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Super friendly kept me informed on the progress of my oil change. Came back and checked on me. Let me know what was going on. Great service, space.highly recommend. More

by Evilserri27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Have purchased 5 vehicles from this dealership over the last 25 years, and have had all my service work done there. Without exception, have been dealt with fairly and competently by knowledgeable sales, fi More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Very friendly and helpful. Would recommend this dealership for sales and service. I have got 3 vehicles from here and will go back More

by Mh0073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

There are a lot of changes that happened at Valley Motor City in the last year. However, the only consistent is the wonderful welcoming I receive when I saw Betsy, Z and Toni! I took my Wrangler in for an o More

by MaryMorris77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Betsy has provided me the best service each time I bring my car in for service. More

by Tom
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

My recent service appointment at Valley Motor City with Zyan Sheffield was the best service experience I have ever had at any auto service establishment. Zyan was extremely knowledgeable, courteous, and p More

by sepcicr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Been with dealership for 15 years! Have a “Sound Peace” of Mind” with them always!!! More

by khearty06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

I have a lot of respect for everyone who works here . They treat me well and they are always friendly and kind very professional . I know that I can trust them and that is very important to me! More

by butterflyb62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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