
Valor Auto Group
Junction City, KS
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Oil change and overall checkup customer service was great took me home and came back to get me Can’t beat that. The driver was very Nice and friendly over all was a experience. customer service was great took me home and came back to get me Can’t beat that. The driver was very Nice and friendly over all was a experience. More
Replaced battery Very friendly staff and very timely. The pricing was amazing as well everyone else wanted to charge at least $250-300 just to replace a battery; they Very friendly staff and very timely. The pricing was amazing as well everyone else wanted to charge at least $250-300 just to replace a battery; they provided the battery as well as the service for $150 plus taxes which came out to approx $155. Amazing! More
Oil change Fast and friendly. Maybe you could add a vacuum of front drivers floor. Lot of places do that.Nothing else to say to use up 25 words. Fast and friendly. Maybe you could add a vacuum of front drivers floor. Lot of places do that.Nothing else to say to use up 25 words. More
Gabe and relaxing technician Lied to me. Called my wife right after Gabe showed panic as though he knew he was doing something wrong and told me “I told your wife to call when sh Lied to me. Called my wife right after Gabe showed panic as though he knew he was doing something wrong and told me “I told your wife to call when she was on her way so I could have the truck ready” This is never something you do as a mechanic, or salesman for an auto mechanic.. you actually finish the work and pull truck off lift or out of bay and call customer because you don’t work as fast as I manage to drive. I manage to drive when the work is done. Also a terrible experience, a footprint not belonging to me or my wife, knowing because neither of us ever put our feet up there. The seat laid all the way back, which means someone actually sat there through about 30 seconds of laying it back because it’s electric.. you don’t accidentally lay a seat all the way back and accidentally contort your body to place your foot on the dash while replacing the internal air filter. The work we requested to be done, apparently we paid for an unbroken part!! The grinding is still there and the part said to have been replaced was in working condition. Unprofessional and unacceptable. We will not return nor will we ever send any business to this location. When I call in to speak to him he continues to pretend he can’t hear me because of a static noise in the vehicle from Bluetooth. Decided to test the static noise, wife drove away, called and could hear her over static, however I never got the desire to grow impatient over the simple static noise. More
Quick and Dependable As a single car owner, when my vehicle had problems this wee, Dick. Edwards was there for me. I dropped my car off the night before WITHOUT an appoint As a single car owner, when my vehicle had problems this wee, Dick. Edwards was there for me. I dropped my car off the night before WITHOUT an appointment. The staff in the service department had my vehicle up and ready to reliably hit the road before the end of the day. The staff were polite, informative and kept me abreast of what needed done. Kudos!!! Definitely a repeat customer!!! More
Quality and fast service I bring all of my cars to Dick Edwards and the service is always great. The prices are reasonable and the staff are very nice and helpful I bring all of my cars to Dick Edwards and the service is always great. The prices are reasonable and the staff are very nice and helpful More
Service Great service very dependable. I would recommend this dealership to anyone. Price is great as well. They ensure the customer gets the best work for th Great service very dependable. I would recommend this dealership to anyone. Price is great as well. They ensure the customer gets the best work for there money. More
No issues, friendly service Called and got friendly staff, worked out to drop off next morning and called as soon as done. They fit me in when my schedule needed it. Called and got friendly staff, worked out to drop off next morning and called as soon as done. They fit me in when my schedule needed it. More
Outstanding service Their willingness to give me the quote and be patient enough to let me make the arrangements to get the money together to fix it but most of all I lik Their willingness to give me the quote and be patient enough to let me make the arrangements to get the money together to fix it but most of all I like their service of picking me up so promptly when my car was ready not having to bother anyone for a ride very very nice More
You guys do a great job whenever I am in there. Keep it up Been going to you guys for years. Will keep going to you. You all helped me get into a newer car, an I'll bring it to you for full services. Ty all vm Been going to you guys for years. Will keep going to you. You all helped me get into a newer car, an I'll bring it to you for full services. Ty all vm. More