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Van Bortel Subaru of Rochester

Rochester, NY

4.9
147 Reviews
Van Bortel Subaru of Rochester, located at 4211 W Henrietta Rd. in Rochester, NY, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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4211 West Henrietta Rd

Rochester, NY

14623

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Showing 147 reviews

July 02, 2025

I had a great experience from the first phone call to delivery even a month later if I have a question it’s answered quickly. Couldn’t have had a better buying experience! More

by Gbenedictjr
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

The staff are professional, ethical and fair to do business with. The delivery went well and the hybrid Forrester is a terrific product. They are responsive to questions and requests. The only negativ More

by JS
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rob Adams
May 21, 2025

Great dealership with fantastic people. I've bought 2 Outbacks and 1 Leagacy from Vince over the last 7 years and will certainly buy again in the future More

by dawgsdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Their cars are the best out there, and the people are great to work with! They work with you and your budget. More

by BJJ8247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Friedlander, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
April 16, 2025

Van Bortel Subaru of Rochester made it easy for me to buy a new crosstrek. The transaction was professional. I was never rushed. Everything went smooth. I will buy from them again. More

by Kennethrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Adams, Ian Friedlander, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
February 05, 2025

Fantastic! The entire car purchasing experience was the best one my wife and I have ever had! Chris, Drew and Ken were friendly, courteous, and extremely help More

by kboivin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelow, Drew D'Ambrosio, Ken Neufeglise
January 29, 2025

Great dealership great people! It was a very easy car buying experience. 10/10 stars More

by ethanmacdougall757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Friedlander, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
January 02, 2025

This is my second Subaru Forester purchase with Vince at Van Bortel. Both times have been a great experience! Vince is knowledgeable and very quick to respond to any questions. After the purchase, the ap More

by hammbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hryhorenko
December 03, 2024

These people really do things right. They are remarkedly upfront and their follow-through is outsta,\. More

by Packer Backer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Allen
Dec 03, 2024 -

Packer Backer responded

A total pleasure. You people are outstanding.

November 13, 2024

I am a senior and over the years I have purchased many new automobiles, but never did I have a better buying experience than I did at Van Bortel Subaru. My salesperson, Shawn Pies, was the best salesperso More

by rjg2201
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
5.0
This rating includes all reviews, with more weight given to recent reviews.
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