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Van Bortel Subaru of Rochester

Rochester, NY

4.9
144 Reviews

4211 West Henrietta Rd

Rochester, NY

14623

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Showing 144 reviews

October 23, 2024

It was a very nice and clean dealership and our salesman was very nice and pleasant also very informative. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
October 17, 2024

Vince Bovenzi was very knowledgeable and walked me through the entire process. He was very detailed oriented and made my buying process seamless and enjoyable. More

by djabamonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Friedlander, Shawn Pies , Vince Bovenzi, Peter Rosser, Benjamin Wakefield
October 14, 2024

Ben, the sales rep I dealt with was very helpful and quick to respond to my questions via email. when the day came for me to pick up my new vehicle, Ben and a tech associate walked me through many of t More

by Catherine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Zahm
October 09, 2024

Excellent communication, friendly atmosphere, timely service. I can't say enough about Van Bortel Subaru! They are so helpful and willing to go above and beyond for their customers. More

by dlresides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelow - 5 stars , Ian Friedlander, Shawn Pies , Vince Bovenzi, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
October 03, 2024

Van Bortel takes the worry out of buying a new car. This is my third Subaru and each time the experience was great. More

by louiscianca
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Pelow
September 25, 2024

Van Bortel of Subaru of Rochester is the best car dealer by far. From doing everything over the internet to allowing fair price for trade in, the process is smooth and hassle free. I've been buying Subaru's More

by Pitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kitty herself through Vince and Steve ( service manager) who also were top notch, Vince Bovenzi
September 25, 2024

They are welcoming and very efficient. Trustworthy. My salesman was awesome and my daughter plans to use him to buy her car More

by Billie.hill309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Friedlander, Shawn Pies , Vince Bovenzi, Michael Hryhorenko, Peter Rosser, Benjamin Wakefield
August 28, 2024

Van Bortel Subaru offers one of the most courteous and comprehensive sales experiences you can imagine. More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
July 13, 2024

Van Bortel was great to work with - clear, upfront pricing, good communication and no hidden fees or charges. What they said from the first communication was what I paid on my final signing! More

by Kresch5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Zahm and I cannot remember the Finance guys name- it could have been Michael?? All 5 stars tho
June 15, 2024

Very helpful, professional, informative, time efficient, friendly. Will go above & beyond. Overall really great service and experience! More

by jlap42002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
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