Van Chevrolet Buick GMC

TERRIBLE Dishonest, don't listen, slow,. Been over a month and my trade-in vehicle is still not paid off ! Took all day to complete a deal and I went in knowin Dishonest, don't listen, slow,. Been over a month and my trade-in vehicle is still not paid off ! Took all day to complete a deal and I went in knowing what I wanted. More

First and last time First off, the salesman I dealt with was super cool, just to get that out of the way. But this dealership gave me a guarantee over the phone, just to First off, the salesman I dealt with was super cool, just to get that out of the way. But this dealership gave me a guarantee over the phone, just to find out I woukd have to negotiate the deal that was 'guaranteed" to me over the phone once I got there. They don't seem to give a crap about a used vehicle (except for selling it) so if you do go to this dealership, purchase new. I discovered a few things that needed to be repaired on my used vehicle the next day. The salesman told me that they would repair the isuues, no problems. Well, I get a text the next day saying the manager will not repair the issues because he discounted the selling price of the vehicle as low as he could. I called him, left two voicemails, no call back. Picked up my vehicle around 8pm, building was free of customers. I asked to speak with that particular manager and I was told he was "finishing up on a deal" with a customer so he wasn't available; a ghost customer I guess. I wouldn't recommend this place to anyone. The salesman & the financing guy were super cool though. More

OIL CHANGE THIS WAS FOR THE SECOND NO CHARGE SERVICE ON A NEW VEHICLE. GREAT FAST SERVICE FOR OIL CHANGE AND TO PERFORM VISUAL MULTI-POINT INSPECTION INCLUDING THIS WAS FOR THE SECOND NO CHARGE SERVICE ON A NEW VEHICLE. GREAT FAST SERVICE FOR OIL CHANGE AND TO PERFORM VISUAL MULTI-POINT INSPECTION INCLUDING TIRE BRAKE MEASUREMENTS, FLUID LEVELS, FLUID CONDITIONS, FLUID LEAKS, EXHAUST-SYSTEM, ETC. More

Attentive, accurate and timely The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at c The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work. More

great person He gets straight to the point .. no bs back and forth crap .. .. buy it or don’t . Keeps his promises.i will do business again with him in the future He gets straight to the point .. no bs back and forth crap .. .. buy it or don’t . Keeps his promises.i will do business again with him in the future More

Service Department My normal service consultant is Jason Smith. When he was out sick I was connected to Cori Majercin who did a fantastic job of setting an appointment My normal service consultant is Jason Smith. When he was out sick I was connected to Cori Majercin who did a fantastic job of setting an appointment for me for the next day. I arrived at the Dealership after my drive from Wickenburg to see that Jason was back at work and the service from Bruce was the same great service that I always receive. Keep up the good work Ladies and Gentlemen. More

Very efficient, friendly and thorough Our purchase of a new Chevrolet Equinox and trade in of our Chevrolet Truck were both handled in an efficient and friendly manner. In addition, we we Our purchase of a new Chevrolet Equinox and trade in of our Chevrolet Truck were both handled in an efficient and friendly manner. In addition, we were offered discounts because of our Costco membership. Finally, we were also made aware of special service options and on star features which included the set up of the on star features in the vehicle. Great customer service throughout! More

Service advisor Gabe was terrific. As well as service manage I want to thank Gabe for being one of the two best service people I have encountered in over 60 years. He and your service manager went out of their w I want to thank Gabe for being one of the two best service people I have encountered in over 60 years. He and your service manager went out of their way to attend to my needs and made the service experience exceptional. I was additionally impressed With your use of Uber. It’s a fantastic idea and I really appreciated it. Gabe was great in this aspect as well. Keep up,the good work!!! More

Periodic Normal Service Service Rep, Gabe Heck was great. Received a list of work done and items needing attention. Work was done when promised. Transportation options were Service Rep, Gabe Heck was great. Received a list of work done and items needing attention. Work was done when promised. Transportation options were explained. More

Great service Highly recommend Van's service and Tim Hodder great customer service quick and efficient. Always priced fairly and lookout for the best interest of t Highly recommend Van's service and Tim Hodder great customer service quick and efficient. Always priced fairly and lookout for the best interest of the customer. More