Van Chevrolet Buick GMC

"Great Save!" After a very rocky start with 2 other managing sales people in the used car section at Vans Chevrolet, a very energetic and customer service oriented After a very rocky start with 2 other managing sales people in the used car section at Vans Chevrolet, a very energetic and customer service oriented young man named Abdul Elturk stepped up, saved and made a sale. If it hadn't been for him putting the customer first, we would not have been back, ever. Many could take a lesson on how to treat people and to represent a company they work for. To the General Manager of this company, please take note that you should reward Abdul for his efforts and being so attentive to the customers that enter your building and make you money. We would highly recommend Abdul to others and would seek him for future purchases. The excellent rating I am giving the dealership is only due to Abdul. Sincerely, Joe and Doreen DeLucia More

Great experience I really believe I got a great deal Abdul went above and beyond everything I expected. We really appreciate everything he did for us. This has been I really believe I got a great deal Abdul went above and beyond everything I expected. We really appreciate everything he did for us. This has been the best experience we have ever had at any dealer. I would recommend Abdul to anyone looking for a new car. More

Kafkaesque I bought a used 2011 Lincoln on 4/28/14. That was my first mistake. I was told since it was a used vehicle that all the paint issues, interior leather I bought a used 2011 Lincoln on 4/28/14. That was my first mistake. I was told since it was a used vehicle that all the paint issues, interior leather issues, etc. would all get resolved during the pre-delivery inspection, and in the words of my saleswoman, "up to par". I receive the car the next day with a dead battery, missing paint on every door and bumper, two malfunctioning taillights that I was told were being replaced, hard faults in the steering gear, and a constant undiagnosed chiming noise. I bring the car in a few days later to discuss how the vehicle in such shape was not ready for any sale. First, my saleswoman was upset with me that I brought the car back in for a new battery, because having had to jump my car a total of 40 times over the past two days wasn't reason enough. They scheduled an appointment to look at the other stuff just to later call me and tell me Vince Maldonado of used sales refuses to go forward with any of the fixes due to my saleswoman not communicating with him. As if that was my fault. Other than that, literally every department from service to finance has been xxxx, and many of the managers are quite set in their ways. If you're not going down there to buy a new corvette, prepare to get stepped on. I'm still driving around a car I don't feel safe in because these folks can't stand behind what they do. If I could give them zero stars across the board, I would. BEWARE. More

Thank you!!! I have worked with Michael Nations several times he has always done what it takes to make the sale happen. I highly recommend going and seeing him at I have worked with Michael Nations several times he has always done what it takes to make the sale happen. I highly recommend going and seeing him at Van Chevrolet where the staff is friendly, helpful, and all together a great experience. Any one interested in a New or Used vehicle please visit them today and again ask for Michael Nations! More

Great experience - no gimmicks Really enjoyed my experience purchasing a car at this dealer, I worked with Brian and he made the process easy and timely! He helped me select the exa Really enjoyed my experience purchasing a car at this dealer, I worked with Brian and he made the process easy and timely! He helped me select the exact car that really fit my personal needs, he helped me get out of my current lease and into a new car purchase same day! I recommend you ask for Brian when you are looking to purchase a new or used vehicle! More

New car We have bought 4 to 5 vehicles at Vans Chevrolet. All of our experiences have been great. We just recently purchased a 2014 Corvette from them. It is We have bought 4 to 5 vehicles at Vans Chevrolet. All of our experiences have been great. We just recently purchased a 2014 Corvette from them. It is on order and Michael Gacindo has been great about keeping us informed about the progress of the car. He was very informative about the car before we purchased it. All the people have been very friendly and not pushy. They answer all the questions we had. We will continue to buy cars from them. Thanks again Michael for all your help and keeping us informed. We are looking forward to seeing you when our Corvette comes in. Sincerely, Jan Fink More

Guard your valuables Took my brand spanking new Buick in for it's first oil change, When my car was finished I got in noticing someone had ruffled through my console, Took my brand spanking new Buick in for it's first oil change, When my car was finished I got in noticing someone had ruffled through my console, and glove box. I immediately contacted the service drive manager (Chris Davis) and informed him a very expensive item was missing from the glove compartment. His reply was "I was stupid for leaving it in there and they are not responsible".. I asked to speak with the service manager (Shawn Mack) who was also unsympathetic, saying if they acted upon all the theft complaints from the service dept they would have no employees, and once again said " I should not have left the item in my glove compartment". Well stupid me I guess.. One would think when they purchase a brand new vehicle and return to that dealership for the first time you would feel comfortable that the vehicle and it's contents are safe. So be warned, there ARE thief's working at Van Buick in the service department, and they have free access to all your valuables with no recourse from their employer. More

Worst ever !!!!!! Bought 2010 Chevrolet equinox ltz after 2months the whole computer software crash they wouldn't replace it even though it was a software problem that Bought 2010 Chevrolet equinox ltz after 2months the whole computer software crash they wouldn't replace it even though it was a software problem that had recalls in 2010 took it to a different Chevrolet dealership and discovered original parts are not in have different parts from different vehicle not equinox!!!!! It was never inspected called GM no help! My transmission went out 4months after.....LAWSUIT coming their way very soon! More

Scammers! Pocketed My Rebate!! I purchased my 2014 chevy malibu ls from the tent sale but my sales people are Van Chevy. They made it seem like i was getting a great deal. $2750 in I purchased my 2014 chevy malibu ls from the tent sale but my sales people are Van Chevy. They made it seem like i was getting a great deal. $2750 in rebates ect...When i looked at the contract and i also took it to a Finance manager in another chevy dealership they said they had given me the price of an LT model (which is a big difference) and i walked away with an LS. I was also unaware of the new eco system, where the car turns off at stop lights and thats annoying they never told me anything about the car doing that, i thought my car was already malfuntioning. TOO TOP IT OFF, my rebate wasnt even put towards my car! it was put back into there pocket. BEWARE! More