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Van Chevrolet Buick GMC

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,967 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,967 reviews

January 02, 2025

Very poor experience. Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 de More

by draxkid141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Knase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Glass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Faulkner
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

It’s important to us that every customer has a seamless and clear experience, and we understand your frustration with the rushed deal and the communication issues. We will look into the mix-up with the deal jackets to ensure this doesn’t happen again. If you have any further concerns or questions, please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

Jan 14, 2025 -

draxkid141 responded

You still have my vehicle after since 12/10/24. I was informed today they are aware the engine blew at 47k miles after 6 days of operation. The service department was so lackadaisical, they had to sublet the diagnostic of the car to another dealership unbeknownst to me. Moreover they are trying to get out of the lemon law even though the vehicle is within the legal 15 days or 500 miles. This location is actively attempting to scam customers.

January 02, 2025

Bought my son the Chevy Equinox EV, worked with Joe Augusta, he was great, very easy to work with, simple and straightforward More

by PNACARIO11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Augusta
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear about your positive experience with Joe! Thank you for choosing the Chevy Equinox EV for your son. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Purchased a vehicle and had mechanical problems within the first week. Took it back to fix, no loaner, no update, nothing. I own a new vehicle but had it in possession for 4 days. Poor customer care! I wo More

by Esmoothe0
Recommend Dealer
No
Employees Worked With
Tyson or Enrique
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

We understand how frustrating it must be to encounter mechanical issues so soon after purchasing a vehicle and not receiving timely updates on the status of repairs. This is not the level of service we strive to provide. To address your concerns and find a resolution, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 01, 2025

The deal was excellent Jay and Joshwa both were above and beyond as well as Donevon More

by HALA.AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay and Joshwa
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear that you had such a great experience with Jay, Joshwa, and Donevon. Our team always strives to go above and beyond for our customers. We appreciate your support!

January 01, 2025

Lied through sale, pulled credit without permission . Lost all commutation. Disposed of merchandise is trade they originally said I can pickup but no longer respond. More

by Murilloac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance , Daniel , Brian
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Providing exceptional customer service and maintaining transparency in our sales process are top priorities, so it’s troubling to learn that your visit did not meet these standards. To address your concerns further, we encourage you to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

December 31, 2024

Scott was great salesperson. He saved the deal. Next Chevrolet purchase definitely looking Scott up. More

by bchrisrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Alkhafaji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis in finance great guy to deal with.
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear about your positive experience with Scott. Our team is dedicated to making every customer feel valued, and we can't wait to assist you with your next Chevrolet purchase!

December 31, 2024

Communication and professionalism was top notch. They made the process very easy. Definitely a great place to purchase a new vehicle. More

by JD34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives for excellent communication and professionalism to make everything seamless. Enjoy your new vehicle, and we look forward to serving you again!

December 31, 2024

Very professional and helpful in making number work. Even when another person was interested in original vehicle we wanted. We left happy and would definitely recommend and return for future purchases More

by William C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom Rodriguez
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

William, we’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s great to know you felt supported throughout the process. Thank you for your recommendation, and we look forward to assisting you with future purchases!

December 30, 2024

Ron was very responsive and helped me throughout the process. I felt very well taken care of. More

by CARLSONDAVIS03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for your feedback! We're thrilled to hear that Ron provided such excellent support. Our team is dedicated to ensuring a smooth experience for everyone. Your satisfaction means a lot to us!

December 30, 2024

Wayde was my sales man. He made the experience laid back and enjoyable as well as answered all questions I had. More

by Sean.smith0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the awesome feedback, Sean! We're glad to hear Wayde made your experience enjoyable and informative. Our team strives to create a relaxed atmosphere for all our customers. Looking forward to seeing you again!

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