Van Chevrolet Buick GMC

Van Chevrolet Buick GMC responded

We are thrilled to hear about your wonderful experience with our team! It is always great to know that our staff made such a positive impression throughout your entire visit, from the sales floor to the finance office. We truly appreciate you taking the time to share your feedback, Bryan, and we look forward to serving you again in the future!

Van Chevrolet Buick GMC responded

Thank you for your review, AZJHONEYBEAR! It is truly wonderful to hear that your experience with our team was such a positive one. Knowing that you felt supported and guided every step of the way — from the moment you walked in to finding a vehicle that was the right fit for your needs — is exactly the kind of experience we strive to provide for every customer. We are so glad our team was able to help you make a confident and informed decision. Your kind words mean a great deal to us, and we look forward to continuing to serve you for many years to come!

Van Chevrolet Buick GMC responded

We are disappointed to hear about your recent experience and the concerns shared regarding service availability and the finance products offered during your purchase. We strive to provide timely service support and clear, transparent information regarding all protection products. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact our Service Director, Daniel Sanchez at customerrelations@vanbuickgmc.com.

eeyoretucsongem responded

The only place I am going to after this response is AZ3TV, On Your Side, because after going to the Dealership over the last weekend, I was told there is nothing we can do for you. And, just so you know, every time I brought the truck in for service, I was told there was no technician available or that the technician is on vacation. My truck sat there for a week and more than one time. Really unacceptable. As for Gap, they pay nothing. Also, unacceptable to sell a worthless product that no one can use.

Van Chevrolet Buick GMC responded

We are absolutely thrilled to hear about your experience with us! Knowing that we were able to understand your needs and deliver on your expectations means the world to our team — that is exactly what we strive for with every customer. Thank you for taking the time to share such wonderful feedback. We truly value your trust and look forward to being your go-to resource for all your automotive needs for years to come!

Van Chevrolet Buick GMC responded

We are overjoyed to hear about your experience with us! It is truly rewarding to know that our team provided a welcoming environment and took the time to understand your unique situation, presenting options in a clear and straightforward way. That is exactly the kind of experience we strive to create for every customer who walks through our doors. Thank you, Dhubie4, for taking the time to share your kind words. We look forward to continuing to serve you and hope to see you again soon!

Van Chevrolet Buick GMC responded

We are glad to hear about your positive experience with our team. It's wonderful to know that Gerardo and Justin provided you with the helpful service and great experience you deserved.

Van Chevrolet Buick GMC responded

Thank you immensely for taking the time to share your wonderful experience with Van Buick GMC. We are thrilled to hear that Tom and Mike provided you with such exceptional service, demonstrating the patience and helpfulness that we strive to deliver to every customer. Their dedication to ensuring you received an amazing deal truly reflects our commitment to building lasting relationships with our valued customers.

Van Chevrolet Buick GMC responded

Your positive feedback means so much to us! We're thrilled to hear that you had such a great experience and found exactly what you were looking for with your new Sierra. It's wonderful to know that Tom provided exceptional service by truly listening to your needs and showing you only vehicles that matched your criteria without any pressure to oversell.

Van Chevrolet Buick GMC responded

We greatly appreciate your detailed feedback about your 2024 Cybertruck purchase experience. It's wonderful to hear that Jay Miranda provided such exceptional service by focusing on understanding your specific needs and working flexibly with your schedule and upcoming road trip. Your recognition of his responsiveness, organization, and proactive communication throughout the complex transaction involving your trade-in and financing truly means a lot to us. Your perspective as someone with extensive operations and customer service leadership experience makes your praise of Jay's execution and follow-through particularly meaningful. We're thrilled that what could have been a complicated process felt simple and stress-free under his guidance. Thank you for taking the time to share your positive experience and for recommending Jay and Van Chevrolet to others considering a vehicle purchase.

Van Chevrolet Buick GMC responded

We are absolutely thrilled to hear about your positive experience with Mike and Tom at Van Chevrolet. It's wonderful to know that they made your car buying process both pleasant and efficient, ensuring you didn't spend your entire day at the dealership. Your feedback about the ease of the process and the exceptional service you received truly means the world to us. We're honored that you would choose to purchase from us again and genuinely appreciate you taking the time to share your experience with others.