Van Chevrolet Buick GMC - Service Center

Service for my car John Morris was my service advisor and was very responsive and kept me informed as to when my car was ready for pick up. He was great to work with. John Morris was my service advisor and was very responsive and kept me informed as to when my car was ready for pick up. He was great to work with. More

Check Engine Light We stopped in at Van Chevrolet in Scottsdale when the Check Engine Light came on while on a work trip. Some sensor had gone faulty and was covered un We stopped in at Van Chevrolet in Scottsdale when the Check Engine Light came on while on a work trip. Some sensor had gone faulty and was covered under the Diesel Powertrain Warranty. Upon attempting to leave, the truck decided to have another faulty sensor. That part was ordered and installed the following day while we waited. The service advisor, Cori, handled everything professionally and promptly. More

Professional and courteous The waiting room is huge with refreshments . I had a free oil change so of course I would take it there. But I will return. The waiting room is huge with refreshments . I had a free oil change so of course I would take it there. But I will return. More

Great service as always My service adviser, John Hale, took care of my concerns, and got me back on the road in a reasonable time. He personally made sure that I was satisfie My service adviser, John Hale, took care of my concerns, and got me back on the road in a reasonable time. He personally made sure that I was satisfied with the course of action taken, and the end result. More

Friendly They were helpful and listened to my wants and needs in purchasing the truck and service department was friendly and accommodating in getting the truc They were helpful and listened to my wants and needs in purchasing the truck and service department was friendly and accommodating in getting the truck serviced quickly More

Quickly Diagnosed and Treated My 2019 Traverse Premier with 2600 miles driven began to surge in 3rd gear and above. This matched the criticism in Consumers Reports. I received a ph My 2019 Traverse Premier with 2600 miles driven began to surge in 3rd gear and above. This matched the criticism in Consumers Reports. I received a phone call that afternoon and I was told that this problem was covered by a Tech Bulletin from Chevrolet. the solution was a software update and a change of the transmission fluid. I was worried that the transmission was damaged. Rick Thiebaud assured me that this was not the case and the Traverse would be ready that afternoon. Also, the fix was covered under the OEM warranty. More

Service works Prompt and curtious. I don't have more to say other than I was able to schedule at a time and date convenient to me and it was a pleasant experience. Prompt and curtious. I don't have more to say other than I was able to schedule at a time and date convenient to me and it was a pleasant experience. More

Service Great service! John was friendly informative and we were out and done quickly. Will bring our car back here for sure and will come back when we are r Great service! John was friendly informative and we were out and done quickly. Will bring our car back here for sure and will come back when we are ready for a new car. More

Best quality, best service, best warranty at competive price I worked for automakers and know authentic parts are tested to outlast cheap competitors by three to four times. I keep my vehicles for 5 to 10 years I worked for automakers and know authentic parts are tested to outlast cheap competitors by three to four times. I keep my vehicles for 5 to 10 years and have never been let down by trained GM service. Can't say same for cheaper garages that seem to be learning on my vehicles. Advisor John Morris is excellent, just gets what I need, nothing more More