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Van Horn Hyundai of Fond du Lac - Service Center

Fond du Lac, WI

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81 Reviews

81 Reviews of Van Horn Hyundai of Fond du Lac - Service Center

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October 25, 2021

I had Van Horn service install 4 new tires on my truck. I was able to schedule a visit right away which was very convenient. Once I dropped my truck off they were able to give me a ride to work right away wh More

by Ted R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Ben
Oct 26, 2021 -

Van Horn Hyundai of Fond du Lac responded

Hi Ted, thanks so much for the great review of Van Horn Hyundai of Fond Du Lac! We're pleased that our team took care of your truck in a timely and convenient way. It makes us happy that our team was friendly and knowledgeable. See you again next time.

October 19, 2021

I can't say enough about how this dealership always takes good care of me. Josh and Eric are great to work with. I have purchased 4 cars from this dealership and have been happy with each one. Service depart More

by Erika Dorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elliot and Eric
Oct 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

Erika, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in Josh and Eric to get the job done. Drive safely in your new vehicle, and enjoy it! We are looking forward to seeing you back at Van Horn Hyundai of Fond Du Lac down the road!

July 29, 2021

I am new to van horn fond du lac having just purchased my venue in April. The sales and service department are top notch. They are friendly and knowledgable. I look forward to more maintenance visits in the More

by Frauwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 30, 2021 -

Van Horn Hyundai of Fond du Lac responded

What wonderful feedback! Thank you for choosing Van Horn Hyundai of Fond Du Lac for your vehicle buying and servicing needs - we're glad to hear we haven't let you down. Safe travels, and come back again next time!

July 18, 2021

I called this morning and they got me in the same day,witch I think is a plus for me.I would recommend them for service. More

by Ryan300m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

We are so happy we could help! Thank you for choosing Van Horn Hyundai of Fond Du Lac and for taking the time to leave us a great review.

July 17, 2021

This was my first time here and I was very happy with my service. The gentleman that helped me was extremely nice and my oil change/wash was done super fast. I think it’s great that I can come to this loc More

by esmith3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Manke, Dan Ronayne, Amanda Denboer
Jul 19, 2021 -

Van Horn Hyundai of Fond du Lac responded

We're so glad to hear we could be of service! Thank you for choosing Van Horn Hyundai of Fond Du Lac, and come back again next time!

July 15, 2021

It took a long time to diagnose my vehicle. I dropped it off for the check engine light being on, and I picked it up twice only to have the check engine light come back on both times and have to go back. Th More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 15, 2021 -

Van Horn Hyundai of Fond du Lac responded

Dear Rachel, Thank you for taking the time to leave us your honest and valued feedback. We completely understand your frustration with the situation and your return visits back to service. We know just how valuable your time is and are very sorry to have failed you in this regard. On behalf of our entire service department, we would like to extend our apologies regarding these visits and lack of communication. Thank you for bringing this to our attention so we can address it with our team. If there is anything we can do to help remedy the situation for you, please let us know. Kind regards, Your Van Horn Hyundai Service Team (920) 322-6500

July 09, 2021

We had an issue with our new car 2 days after buying it. Everyone at Van Horn from managers to our salesman to the mechanics made sure we were taken care of and that we had everything we needed. They went a More

by Shawnurbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elliot, Ben Elliot
Jul 12, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us this review and feedback. We are pleased to hear that our team was able to assist you and resolve the issue, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 09, 2021

Went here for free oil change after purchasing the vehicle at Van Horn. Technology is cool - see what’s happening to your car and approve extras if needed. More

by Jon F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 09, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to review Van Horn Hyundai of Fond Du Lac, Jon. We appreciate your business and support! Come back again soon!

July 03, 2021

From purchase to 109,000 miles Van Horn is excellent. More

by Greg Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin W. And Jarred B.
Jul 06, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the wonderful review, Greg, and for your continued support of Van Horn Hyundai of Fond Du Lac! Safe travels, and we'll see you again next time!

July 01, 2021

Excellent and thorough customer service. My estimate was on point and my car was ready on time. More

by Princess3734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk
Jul 02, 2021 -

Van Horn Hyundai of Fond du Lac responded

Thank you for the review! It was our pleasure to service your vehicle here at Van Horn Hyundai of Fond Du Lac, and we look forward to your next visit!

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