Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Van Horn Hyundai of Fond du Lac - Service Center
Fond du Lac, WI
81 Reviews
81 Reviews of Van Horn Hyundai of Fond du Lac - Service Center
Sort by
March 25, 2019
Not very impressed I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming I took my 2018 Sonata into the dealership to have the computer reprogrammed for a recall (performance improvement campaign). I also had rust forming on the inside of the trunk. The service manager inspected the rust in the trunk and said he would contact me to set up an appointment to have their body shop repair the rust and arrange for a loaner vehicle. The manager never contacted me. I called the dealership five days later during regular business hours and received no answer. I left a voice mail message however the dealership never returned my call. I was not very impressed with their level of service. More
by Rj
Employees Worked With
Unknown name of service manager
February 19, 2019
Oil, filter change/point inspection It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly It was a pleasurable experience where the staff was very experienced and professional. They were very friendly as well. I was scheduled very quickly and prompt. More
by Schneider, Les69
Employees Worked With
JVG/ Casey M
February 15, 2019
Oil change and warranty recall and new battery in key fob Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go t Everything was repaired and routine maintenance was performed efficiently as usual and done in the time they promised. It’s always a pleasure to go to Van Horn for service and the waiting room is clean and welcoming. More
by No thanks
Employees Worked With
Casey, Joe VonG
January 04, 2019
Performed several recall campaigns Top notch service! Very friendly and fast. Even though it was just brought in for recalls they also took the time to go over the vehicle and recomm Top notch service! Very friendly and fast. Even though it was just brought in for recalls they also took the time to go over the vehicle and recommend some things. More
by Harletajones
Employees Worked With
Carrie
December 07, 2018
Great timely service on a major repair Got a great turnaround on a major repair. I've always been happy with Van Horn's service. Fair prices and friendly service keep us coming back. Got a great turnaround on a major repair. I've always been happy with Van Horn's service. Fair prices and friendly service keep us coming back. More
by Shawn Mac
Employees Worked With
Kevin G., Steve S.
November 24, 2018
They are always good to me. Great place to go. Tires are very reasonable price. Can't beat it anywhere. Been going to Van Horn for 7 years. Helps you from start to finish. Great place to go. Tires are very reasonable price. Can't beat it anywhere. Been going to Van Horn for 7 years. Helps you from start to finish. More
by Kelli
Employees Worked With
Steve Schumacher
November 17, 2018
Very professional.. very customrr oriented. Very ptofessional. Customer friendly. Gave better desl than coupon. There was a comgortable waiting area. Service rech was very good. He and trainee e Very ptofessional. Customer friendly. Gave better desl than coupon. There was a comgortable waiting area. Service rech was very good. He and trainee explained eork done. More
by Hyundai customer
Employees Worked With
Kevin geldr
October 31, 2018
Great srevice Gave me information of services that my truck might need later when i have more miles on my truck. At the end of my services he showed me where my tru Gave me information of services that my truck might need later when i have more miles on my truck. At the end of my services he showed me where my truck was parked that was nice of him. More
by Rojasgloria123
Employees Worked With
Eric Immel
October 27, 2018
Great Service No hassile, no pressure approach is what one can expect from Fond Du Lac Van Horn! The service agent is friendly, informative and knowlgrable about s No hassile, no pressure approach is what one can expect from Fond Du Lac Van Horn! The service agent is friendly, informative and knowlgrable about services a customer may find useful. More
by YXer
Employees Worked With
Eric and Kevin
October 16, 2018
Friendly Staff I have never had an unpleasant experience with the service department. They make you feel like "family". And I appreciate the follow-up's after having I have never had an unpleasant experience with the service department. They make you feel like "family". And I appreciate the follow-up's after having my vehicle serviced. More
by Melscar
Employees Worked With
Eric Vanevenhoven
