Van Nuys Chrysler Dodge Jeep Ram - Service Center

"best Technicians" Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh oil change. Arrived at my house and had my husband inspect the engine bay and below. There was oil on the engine cover and beneath there was oil everywhere. Along the away bar, power steering, bottom cover, etc... The oils filter looks like it's leaking oil and it doesn't look like fresh oil looks like old oil was my oil filter replaced? Might pay a visit again. The service guy also called my V8 hemi a V7 so dunno about there service employees knowing there stuff. More

Great service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. More

Friendly service Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left More

Great!!! Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. More

Outstanding Customer Service The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyon The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyone who needs Dodge service to go there. More

Recall My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny wrote it in block letters on the order. It was not Benny’s fault. More

Top notch service Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. Whil Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. While I was there I was notified that my car had recalls that needed to be addressed. I received a rental and the next day my car was ready. I would recommend you buy a car just for the service. More

Work on your customer service Every single time I’ve walked into the service dept it’s so unprofessional, no one greets and you have to wait with no one saying I’ll be with you or Every single time I’ve walked into the service dept it’s so unprofessional, no one greets and you have to wait with no one saying I’ll be with you or some type of eye contact. Everyone seems to just ignore you. More

Oil change Quick in and out service for oil change and brake fluid change. Got it done under time estimate and added free car wash. Also pointed out other things Quick in and out service for oil change and brake fluid change. Got it done under time estimate and added free car wash. Also pointed out other things I need to take care of. More

Great Service Alex helped me and got everything done on time and kept me informed through the process. I did not have an appointment and they were still able to acc Alex helped me and got everything done on time and kept me informed through the process. I did not have an appointment and they were still able to accommodate. More