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Vandergriff Honda

Arlington, TX

4.0
1,563 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,563 reviews

February 28, 2021

Rachell in the service department provided 5 star customer service.She kept me updated on the progress of my repairs and promptly contacted me once my vehicle was ready. More

by Gdcontreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachell
Mar 01, 2021 -

Vandergriff Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 03, 2021

Ronda is very knowledgeable in her position. She negotiated for me until I was able to purchase the car I really wanted. Awesome service from all! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Main Hoque, Ronda Ritter
Feb 05, 2021 -

Vandergriff Honda responded

Thank you for your positive feedback!

February 03, 2021

Rhonda was very kind and actually wanted me to get something I would be happy driving! Rhonda was very knowledgeable about the Honda Vehicles. Rhonda was very professional. More

by ann11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronda Ritter
Feb 04, 2021 -

Vandergriff Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 30, 2021

Tyler was great. The whole process was pretty effortless and seamless. He was very friendly and I would highly recommend this dealership. The whole process took a couple of hours. More

by Larasoriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griffin
Feb 01, 2021 -

Vandergriff Honda responded

Thank you for your positive feedback, from all of us here at Vandergriff Honda!

January 26, 2021

Rhonda Ritter was amazing! Very informed aboutvthe cars and very helpful. Made the process simple. Very friendly and very knowledgeable. Overall a good and efficient experence. More

by Steven M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronda Ritter
Jan 27, 2021 -

Vandergriff Honda responded

Thank you for your positive feedback, from all of us here at Vandergriff Honda!

January 26, 2021

Rachel was amazing- she went above and beyond my expectations when I took my 2 honda cars for service- absolutely recommend her! she is super friendly and the best service I’ve had so far at Vanderg More

by y.jackson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 27, 2021 -

Vandergriff Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 21, 2021

Taima was amazing made everything smooth. She was great and helpful and stayed with thru the entire process! When I didn’t think I could I came out even better. More

by Saane k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel McEwen
Jan 22, 2021 -

Vandergriff Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 19, 2021

Very efficient. Me. Griffin really did a excellent job and got my daughter a great deal! The whole experience didn’t take as long it usually does when buying a car. He made it easy More

by Mrs H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griffin
Jan 20, 2021 -

Vandergriff Honda responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 19, 2021

Ronda worked hard to get us a great rate and payment with no pressure. She gave us several different options on a couple of different vehicles. Very friendly. Highly recommend working with her! More

by tracy.howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronda Ritter
Jan 20, 2021 -

Vandergriff Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 08, 2021

I just had the worst experience with the manager at Vandergrift Honda, John Ellis. I've never been here before but I won't ever be back. The minute he sensed I didn't want to accept their offer on a c More

by Kwit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Ellis
Jan 13, 2021 -

Vandergriff Honda responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our General Manager, Yuni Chon, at 682-200-1486 to discuss what we can do to help.

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