Vandergriff Honda

Joe was very friendly and helpful! While my car was getting worked on all day, he kept me updated through email and phone. The whole visit was as easy as possible! getting worked on all day, he kept me updated through email and phone. The whole visit was as easy as possible! More

Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a five because of Breck Lowe customer service. This overrides the two hour Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a five because of Breck Lowe customer service. This overrides the two hour wait it took for my civic sun visor recall done. Quality of Work 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a three here because it looked like only the driver's side sun visor had been replaced. The passenger side was not done. Although, I had somewhat done something with the cracked passenger side sun visor by putting in screws. I thought they were going to replace both sun visors. Friendliness 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a four here. Evidently, it was a very busy day today and many honda vehicles needed to be serviced. Mr. Lowe briefly went over the service and the inspection points. Overall Experience I gave it a 4 here as combining everything together. Price is irrelevant as it was a recall product. I pulled up in my civic for a sun visor recall. He acknowledged me, but was busy on both the phone and computer. He told me that he will help me. I gave Mr. Breck Lowe my car keys and pointed my car out. He then introduced himself and mentioned the blue coin to get free drink. I waited about two hours to get my civic sun visor recall done. As I was waiting, I noticed Mr. Lower walking in back and forth several times to helping other customers. He appeared professional to each customer. I would also like to recommend Mr. Lowe for the possibility of a management position. Based on my experience today, it is clear that Mr. Lowe has what it takes to be promoted, if not a management. More

This dealership is always so helpful and friendly with any help I need. I never have any issues when I call or just go to the dealership. any help I need. I never have any issues when I call or just go to the dealership. More

i went in to have my 2006 honda serviced. my service tech i went in to have my 2006 honda serviced. my service tech was john keene, he greeted me with a smile we talked while he got all information as to why i went in to have my 2006 honda serviced. my service tech was john keene, he greeted me with a smile we talked while he got all information as to why i came in. the work i needed was about 3 hours or more he walked me through what was to be done. he kept me abreast of progress. i didnt even mind the long wait. good job john !!! and thank you. More

I had a very positive experience with Vandergriff Honda and especially Mike Symank, my service advisor. I would go back to him without a second thought. He was extremely nice and understanding. He provi and especially Mike Symank, my service advisor. I would go back to him without a second thought. He was extremely nice and understanding. He provided the kind of information that I could understand and took time to explain what the issue with my vehicle. He kept me updated with the progress and was never bothered by my additional questions or calls. I highly recommend him as a service advisor and appreciate his courtesy and professionalism. More

Lonnie was friendly, had smile on his face & was true to his word re: timeframe. He knew I was rushed & helped speed the process. There is dealership closer to my home, but will drive the exrta 27 miles to his word re: timeframe. He knew I was rushed & helped speed the process. There is dealership closer to my home, but will drive the exrta 27 miles to be treated with courtesy. More

Today was my first time to come to the dealership for service. Mike Symank was very helpful. When I came to pick up my car, he explained everything clearly and made sure I knew that if I had any question service. Mike Symank was very helpful. When I came to pick up my car, he explained everything clearly and made sure I knew that if I had any questions that he'd be happy to help. Definitely a good experience. More

Mike helped me so much when I called. My civic had problems, and he explained with detail about the warranty I had. I'm very happy he took his time to help me. My car was ready in less than a week and problems, and he explained with detail about the warranty I had. I'm very happy he took his time to help me. My car was ready in less than a week and only paid $5!! More

Mike Symank was great! It was my first time coming to Vandergriff and he made me feel welcomed! I really appreicated him taking the time after my car was serviced to go over what was done with my car and Vandergriff and he made me feel welcomed! I really appreicated him taking the time after my car was serviced to go over what was done with my car and what furture repairs I might need to get done. More

I just traded in my gas-guzzling Mazda CX-7 for a Civic and I’m loving it more and more every time that I drive! Patrick was a great sales guy, and listened to what I was looking for in a car and found it and I’m loving it more and more every time that I drive! Patrick was a great sales guy, and listened to what I was looking for in a car and found it for me for a great price! I definitely recommend Vandergriff and Patrick! More