Vandergriff Honda

Product knowlege,customer personal care @ dealership(checks up to see if we need anything while waiting on service), details repair bill, followup calls on repair of product. Great personalit dealership(checks up to see if we need anything while waiting on service), details repair bill, followup calls on repair of product. Great personality,trustworthy. More

I am very pleased that Mike Symank listened to me very carefully and found a way to fix the issue with my car. He was courteous and helpful throughout the entire transaction an asset to the Vandergriff te carefully and found a way to fix the issue with my car. He was courteous and helpful throughout the entire transaction an asset to the Vandergriff team. Thanks Mike. More

Hospitality: Very nice - Mike gave me a token for a free small drink while I waited for my car. Service: Problem was fixed. Added bonus: Mike made me aware of an upcoming recall and explained how Honda wa small drink while I waited for my car. Service: Problem was fixed. Added bonus: Mike made me aware of an upcoming recall and explained how Honda was handling the recall. Good experience today. More

great help, short wait time, problem resolved!I would reccommend this dealership to friends and family. mike symank was very helpful in taking care of my recent car repair problem. reccommend this dealership to friends and family. mike symank was very helpful in taking care of my recent car repair problem. More

My CR-V was indicating that service was required. I called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris exped called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris expedited my service repairs and had me on the road in a very short time. I rely on Chris to guide me on the necessary service/repairs at all times. During my professional management career which covered 35 years, I would have been honored to have Chris as an employee. He is an exceptional asset of your organization. More

Everyone around was very friendly and helpful. Mike was knowledgeable about the service options and presented them with my cost in mind. The services were completed same day as requested and the cost was r knowledgeable about the service options and presented them with my cost in mind. The services were completed same day as requested and the cost was reasonable. The environment was also very comfortable, clean and had several unexpected amenities. More

Service was very friendly. Our repair required an overnight stay and the communication was good. Facilities are clean. Check out was fast. They even loaned me a power cord for my phone! Thanks! overnight stay and the communication was good. Facilities are clean. Check out was fast. They even loaned me a power cord for my phone! Thanks! More

Breck Lowe was very helpful on saturday July 23,2012, I was in for a oil change,the service area was very busy Breck inform me of my wait time and gave me a token for drink.At end of my service Breck show was in for a oil change,the service area was very busy Breck inform me of my wait time and gave me a token for drink.At end of my service Breck show me vandergriff honda world class inspection report, an inform me on my next visit i will need my tires rotate. Thank you for your help More

The customer service was great. I had an oil change, but forgot my coupon. They gave me the coupon price anyway! That saved me time and money. forgot my coupon. They gave me the coupon price anyway! That saved me time and money. More

Well, we purchased our new Honda Cr-V and took delivery back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said M back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said Mike, as soon as we have the deflector bring the car in and we will bolt on the deflector and fix the paint. Here we are it's July 10 and no sign of the rear deflector. I called up Vandergriff and Mike was out sick. Frank Garzer promised he would check the status of the part and call me back. He did call me back and confirmed that he part was in and we made arrangements to drop off the CR-V. Fast forward to July 19, we left the car with Mike who had returned from being sick and had immediately called me to confirm the appoinment. We left the car with him, he not only had the rear deflector bolted on and the paint belmish fixed he had the car washed and ready to go with the engine running, ac on and gave us each a free bottle of water to help keep the heat at bay. Mike also had time to call me to keep me up to date on the progress of the car through the shop. What more could a customer ask for? Mike keep up the excellant work, your personal touch is he difference between Vandergriff Honda and other Honda dealerships! More