Vandergriff Honda

My CR-V was indicating that service was required. I called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris exped called Chris Gonzalez (my service advisor) and explained that my dad was seriously ill. Time away from him had to be at a very minimum. Chris expedited my service repairs and had me on the road in a very short time. I rely on Chris to guide me on the necessary service/repairs at all times. During my professional management career which covered 35 years, I would have been honored to have Chris as an employee. He is an exceptional asset of your organization. More

Well, we purchased our new Honda Cr-V and took delivery back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said M back in April of this year. The only thing missing was the rear delector and the left rear door had a small belmish in the paint. Not to worry said Mike, as soon as we have the deflector bring the car in and we will bolt on the deflector and fix the paint. Here we are it's July 10 and no sign of the rear deflector. I called up Vandergriff and Mike was out sick. Frank Garzer promised he would check the status of the part and call me back. He did call me back and confirmed that he part was in and we made arrangements to drop off the CR-V. Fast forward to July 19, we left the car with Mike who had returned from being sick and had immediately called me to confirm the appoinment. We left the car with him, he not only had the rear deflector bolted on and the paint belmish fixed he had the car washed and ready to go with the engine running, ac on and gave us each a free bottle of water to help keep the heat at bay. Mike also had time to call me to keep me up to date on the progress of the car through the shop. What more could a customer ask for? Mike keep up the excellant work, your personal touch is he difference between Vandergriff Honda and other Honda dealerships! More

I always go to Vandergriff Honda for my service needs and they always take care of me and my CRV! I leave with a perfectly serviced AND washed vehicle. Just what I like. My girlfriend also has a Honda. She s they always take care of me and my CRV! I leave with a perfectly serviced AND washed vehicle. Just what I like. My girlfriend also has a Honda. She said her vehicle isn't washed when she gets it back from servicing. I told her she was going to the wrong dealership and she should switch to Vandergriff Honda! More

Mike Symank is awesome!! He really cares about the customers and make them feel satisfied with the service. He follows-up and attends to the needs of the customer. customers and make them feel satisfied with the service. He follows-up and attends to the needs of the customer. More

Howard is a great employee for vandergriff! I have had four Hondas and with the last one, Howard took very good care of me as a customer and the maintenance on my car. Howard has a huge personality and a four Hondas and with the last one, Howard took very good care of me as a customer and the maintenance on my car. Howard has a huge personality and a great customer service attitude. Vandergriff is lucky to have such a great team player! More

Breck in the service dept. was very helpful and informative when I was getting my oil change. He kept me informed on the status during my oil change. informative when I was getting my oil change. He kept me informed on the status during my oil change. More

very good quick service friendly i liked every thing that was done very satisfied will go again in the future for all of my cars needs was done very satisfied will go again in the future for all of my cars needs More

Mike quoted me a price for my services and stuck with that price. Being a woman, you hate to deal with maintenance issues because you feel that when they see you their is a "sucker" sign on your forehead that price. Being a woman, you hate to deal with maintenance issues because you feel that when they see you their is a "sucker" sign on your forehead. Mike was straight to the point and sold me only what I needed. I usually feel like slime when I leave a dealership service area always wondering if what they suggested was what I really needed or were they tyring to pad the bill but I felt at peace with Mike and the quote he gave and the final price with a discount. Definitely one of my better experiences. More

Except for some negative experiences 10 years ago, my service experience with Vandergriff Honda has been positive. Howard Russell "saved the day" 10 years ago and it has always been a privilege to work service experience with Vandergriff Honda has been positive. Howard Russell "saved the day" 10 years ago and it has always been a privilege to work with him. Benson will always be appreciated for some "special deals" on some big jobs. And Patty, the main cashier I've worked with has been super. It seems I work with a different service advisor each time and almost all have been good. Breck this time was no exception. More

Veron Shorter; I could not have asked for better service consultant. From the time we met Veron displayed professionalism tell what to expect while they serviced my vehicle. Checking with me and advising consultant. From the time we met Veron displayed professionalism tell what to expect while they serviced my vehicle. Checking with me and advising of the status of my vehicle while it was being serviced. More