Vandergriff Honda

we received great personal and friendly service that made us feel welcome and wanted as a customer. we felt like we got a great deal in trading our 08 van in on a new and beatiful 2012 van. george and s us feel welcome and wanted as a customer. we felt like we got a great deal in trading our 08 van in on a new and beatiful 2012 van. george and shirley santos More

They helped me immediately when I was having problems with a window that wouldn't go up! I didn't have an appointment but simply called in and said I was on my way. I was in and out in about ten minute with a window that wouldn't go up! I didn't have an appointment but simply called in and said I was on my way. I was in and out in about ten minutes. Without a doubt great service! More

They (Vandergriff Honda) give Me a good deal plus the staff are very accomodating most especially to Miguel Gonzalez + Yuni, of course I won't forget him definitely and last but not the least is Myles Ky staff are very accomodating most especially to Miguel Gonzalez + Yuni, of course I won't forget him definitely and last but not the least is Myles Kykta. You Guys over there are AWESOME!!! Definitely I'll give Vandergriff a Two-Thumbs up!!! More

Brandon went above and beyond to find the style and color van we were looking for and was easy to work with. He did a great job. van we were looking for and was easy to work with. He did a great job. More

Jamal was very helpful to us. We found the car we liked and he answered all our questions. This is our second vehicle from this dealership and he answered all our questions. This is our second vehicle from this dealership More

The sales tactics from the beginning were definitely not ideal. However, I did like the car (2008 Civic LX, 50k miles) that they offered. So completed all of the paperwork and even went online at the dealer ideal. However, I did like the car (2008 Civic LX, 50k miles) that they offered. So completed all of the paperwork and even went online at the dealership to purchase insurance thinking I would be driving off of the lot after spending 5 hours and putting my money down and signing everything. However, this was not the case, the car "had to get serviced" before I took it home. 3 days later I was informed the car didnt even pass inspection. Why they would even offer it is beyond me. They then told me I was lucky because they would sell me a 2010 Civic with 30k miles for the same price, since it was their mistake. This was obviously nonsense, they lied and the payments were more then I wanted. I then was shown another 2008 EX standard with 47k. The car was going to be serviced and detailed so I would return later to pick up the car. When I returned for my 3rd day I was on a test drive when I noticed a service light( later to find out it was a low tire pressure icon). Then when I reached 40 mph I noticed an odd noise coming from the rear axle. The noise increased with speed. I informed them, and the service guys informed me it was probably the bearings. The sales guy (Bok Chung) insisted thats just a Honda and I didn't realize it seeing as I've never owned a Honda. I am not a mechanic but I know that something was wrong. The car obviously never met any service requirements or inspections. And they wanted me to start from scratch for the 4th time and pick out a fourth car. Then the Used Car Sales Manager (Shaq) had words. I informed him of the horrible experience I went through the past few days. He then reminded that I do have their loaner, as if I didnt have the right to complain. I reminded him that they also Have my $2000 that I put down and I would be more then happy to get my money back and walk home if this was the service I had to deal with. They then informed me the car just had an air bubble in th hose or something along those lines, and it was ready for me. I think not. I can say that Kyler (financing) was helpful. But since they sell cars that havent passed inspections I was not going to go through. The worst experience dealing with a dealership. More

Frank has helped me with parts and service for several years. At the antique car shows, he and his staff are always deeply involved. The facilities are the best for any car dealer, particularly the ca years. At the antique car shows, he and his staff are always deeply involved. The facilities are the best for any car dealer, particularly the cafeteria. More

This review is in regards to my first oil change on my 2011 Honda Odyssey July 14, 2011. It was a very good experience and the review will tell you this is not my first time to deal with James Gray. I 2011 Honda Odyssey July 14, 2011. It was a very good experience and the review will tell you this is not my first time to deal with James Gray. I have dealt with James Gray in Service several times and he is always friendly, helpful and takes time to answer any questions I may have. I have been using Vandergriff Honda Service for 5 years with my 2006 Odyssey and now my recently purchased 2011. I have to say I have always been pleased with the service department personnel but James is outstanding. It is employees like James that have kept me doing all my maintenace at Vandergriff Honda Service. Sincerely, Francie Patterson More

We were searching for an Odyssey online and found several listed at this dealership. As we were searching on their website, Jessica sent me what I now know was an automated e-mail with several Odysseys list listed at this dealership. As we were searching on their website, Jessica sent me what I now know was an automated e-mail with several Odysseys listed. I called the dealership and spoke with Justin, who checked on a specific Odyssey for me. It was exactly what we wanted. He took my contact information and I told him that I would come out in two days. He told me that he would call if anything changed. My husband was out of town. Instead of waiting two days, I picked my husband up at the airport the next day and we drove straight to the dealership, which was 30 miles from our home. I called Justin first, to see if that was OK. He assured me that it was. After we fought through traffic to get there, we met Justin, who immediately passed us off to another salesperson and left the dealership. After he left, we were informed that the car that I had called about had been sold already. No one called us to tell us this, even though they had my cell number. In fact, of the three cars that we were going to look at (one new and two used), only one was there. It was in poor condition, which is probably why it was still there! So we made a very long drive for no reason at all. CALL BEFORE YOU GO TO THIS DEALERSHIP... They made excuses. They said that many people call and never show. That is no reason for not calling someone who is interested in a car when it sells to someone else. Perhaps they were hoping that we would settle for an inferior car? More

Alan was very helpful. He knew his product and impressed us as being a customer advocate, responding to our concerns and wishes. We enjoyed the shopping experience with him and would highly recommend him. us as being a customer advocate, responding to our concerns and wishes. We enjoyed the shopping experience with him and would highly recommend him. Salah help us to close the deal be providing guidance through the financing process and pointing out additions, like extended warenties that were needed and others that were not. Overall, a great experience. More