Vandergriff Honda

Very helpful! Knows his Hondas! Charles was very helpfull and knowledgeable about the vehicles I test drove. The process was very easy with his help. I have been to other dealerships Charles was very helpfull and knowledgeable about the vehicles I test drove. The process was very easy with his help. I have been to other dealerships in the past to test drive and the customer service and experience was wonderful. More

Great customer attention! Good treatment was on the lookout for everything I needed since I started buying the truck until treat was completed. She was always attentive to my needs. lookout for everything I needed since I started buying the truck until treat was completed. She was always attentive to my needs. More

Great Service A wonderful experience and great customer service. Ronda Ritter was awesome and very attentive to our needs. Thanks for the wonderful service and the A wonderful experience and great customer service. Ronda Ritter was awesome and very attentive to our needs. Thanks for the wonderful service and the excellent hospitality. I will definitely recommend to family and friends. More

Young & the Carless If I could rate the service I received at Vandergriff Honda any lower than one star I would. I decided to give myself a few days to see if it was even If I could rate the service I received at Vandergriff Honda any lower than one star I would. I decided to give myself a few days to see if it was even worth posting, but I still am just as upset and confused as I was on Monday. I took my car in for service on Saturday at 10 am on 11/9/19, and Berlin was my service advisor. I needed to get an oil change and there were two recalls on my vehicle, one for the rear windshield paint and one for something with the battery connection/terminals. I figured the paint repair would take a while so I figured they might end up keeping my car to complete the repairs, and they did end up keeping my car. Monday morning arrived and I still had not received a call yet so I called Honda asked to speak to my service advisor. She was not available but she did tell the call taker that my car was ready for pickup. I arrived at Vandergriff Honda and Berlin advised me that the repairs had been made and she thinks that they were finished with my car just after they closed on Saturday. Still at this time I’m thinking my car was serviced and had two recalls repaired, so I was taken aback that my car was finished on Saturday and I was not informed until I CALLED on Monday morning. But all was fixed on my car(I thought), so I paid and waited for my car to pull up. When my car arrived I noticed it was just as dusty, and unvacuumed as it was when I dropped it off. I’d NEVER taken my car to a dealership and not had it washed and vacuumed, but that just was confirmation to me to never return to Vandergriff plus I needed to leave for work. I go to my job and had the thought to at least check on my “repaired” paint job. The Paint around the rear windshield looked just as chipped and peeling before. I jumped in my car headed back to Vandergriff asked to speak to a manager, and was assisted by Al. I expressed my outrage over how my car was kept all weekend for just an oil change and not any of the recall repairs I thought I was receiving, and how I was given back a dirty car. He was apologetic and had my car washed and vacuumed and wanted to have my paint repaired that day, but I had already given too much of my time & energy to Vandergriff, so I declined. At the end of the day I feel like I was simply forgotten about by an UNAPOLOGETIC service advisor and spent the weekend without a car that I am STILL paying on. This was the poorest service I have ever been given in my life by a dealership and I would not return to this location if they paid me. More

Great experience overall Ronda was very nice and helpful, and provided me a smooth and no pressure service. I asked about the 2020 si about a week before coming in to purchase Ronda was very nice and helpful, and provided me a smooth and no pressure service. I asked about the 2020 si about a week before coming in to purchase and the information given was great More

He was so helpful and very patient with us we were beyond happy with our purchase I highly recommend Emmanuel he is your go to salesman happy with our purchase I highly recommend Emmanuel he is your go to salesman More

Mo really helped us get a great deal with a car. He made everything quick and easy. He did not pressure us into buying anything and made sure we were comfortable with our budget. everything quick and easy. He did not pressure us into buying anything and made sure we were comfortable with our budget. More

Thank you charles Bright for getting the job done you were very professional. I would like to see you be more interactive with customers. I felt a bit alone through the process. were very professional. I would like to see you be more interactive with customers. I felt a bit alone through the process. More

Let me just tell you that when I walked into Vandergriff Honda I really wasn’t planning on leaving with a car THAT day. I was just shopping around because although I needed a new car, I wasn’t in any hurry Honda I really wasn’t planning on leaving with a car THAT day. I was just shopping around because although I needed a new car, I wasn’t in any hurry and wanted to take my time to find exactly what I wanted. But Mr. Charles Bright didn’t waste any time, he asked what I was looking for, I gave him the specifics, he did some research, stepped away for a minute, and came back with the vehicle that had all of the features I wanted and more. He exceeded my expectations (in the car sales process) by far. He was professional yet personable, patient and courteous. I didn’t feel pressured and I drove away with a smile! But wait, there’s more! The finance department got me a lower interest rate than was given to me on the pre approval letter that I had from my bank. #winning More

Absolutely outstanding customer service!! Rachell was extremely professional, knowledgeable, & prompt for my scheduled appointment. I’m always greeted with a warm, friendly face upon my arrival to Vander extremely professional, knowledgeable, & prompt for my scheduled appointment. I’m always greeted with a warm, friendly face upon my arrival to Vandergriff. Thank you guys. Keep up the good work. More