
Vandergriff Honda
Arlington, TX
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Poor salesperson knowledge and experience Vandegriff Honda was a terrible experience. I was at the dealership for 7 hours and I arrived with financing approved/ready to go. I felt very pushed Vandegriff Honda was a terrible experience. I was at the dealership for 7 hours and I arrived with financing approved/ready to go. I felt very pushed and describe it as epitome of the used car salesman experience. The salesperson did not provide me an overview of the vehicle or introduce me to the car's technology/interface and I am still youtube'ing to figure it out.. The car was not very clean when I took possession and the wipers already need to be replaced (i bought a certified pre owned). Why was the car not cleaned thoroughly while I was there for 7 hours? Great dealership facilities but poor service/low quality of employees. I purchased the retail MPP warranty because I do not trust the dealership or have faith in their inspection and honesty. They are also requesting I drive 1.5 hours back to the dealership two weeks after I purchased the car to pick up the extra key. The car sat on their lot for a month - why was the extra key not made and ready for me to take home with the car? Very frustrating. They are also not willing to mail me the plates and registration. They are requesting I drive back to the dealership to pick them up as well. More
Great experience with Christian was a great sales person! Had a great experience with the Sales department. Loved the opportunity to explore different vehicles and test drive different cars. Christian took go Had a great experience with the Sales department. Loved the opportunity to explore different vehicles and test drive different cars. Christian took good care of us!! More
Christian P. = EASY TRANSACTION Very helpful. Answered all my questions I had, and even some I didnt even think of. Would recommend him as a Salesperson ANYWHERE he goes. Sending fam Very helpful. Answered all my questions I had, and even some I didnt even think of. Would recommend him as a Salesperson ANYWHERE he goes. Sending family and friends to him More
Fantastic Dealership in All Areas Daniel McEwen has helped my wife and I out with two different cars and was phenomenal both times! He shoots straight and makes sure we are taken care Daniel McEwen has helped my wife and I out with two different cars and was phenomenal both times! He shoots straight and makes sure we are taken care of without pushing unnecessary costs or features on us. Yuni (the GM) is a great guy; he helped us as well and made sure we were satisfied with our experience. Berlin on the service drive has been great too. I've been up a couple times for maintenance and other questions on my car and she's been very helpful each time. I highly recommend Vandergriff Honda, they're full of all stars! More
Outside the box thinking and super easy transaction Yuni Chon helped with an outside the box solution for structuring my deal. Marcus Jamison took over from there and was super efficient in helping Yuni Chon helped with an outside the box solution for structuring my deal. Marcus Jamison took over from there and was super efficient in helping me through the rest of the process- getting the vehicle ready, paperwork, financing and delivery. If you need an awesome sales rep who knows his stuff give Marcus Jamison a call! More
New Car Purchase My experience was very positive at Vandergriff Honda! I am from out of state and Christian (in sales) and Zach in (Used Cars management) were incredib My experience was very positive at Vandergriff Honda! I am from out of state and Christian (in sales) and Zach in (Used Cars management) were incredibly helpful. My car was ready when I got to the dealership and was spotless. The drive was smooth and Christian made sure my experience was great! I highly reccommend this dealer and working with Christian! More
Sales Experience Initially came in to service my vehicle. Decided to look at new cars, Chris was appointed as my sales person. Chris was friendly, informative and beyo Initially came in to service my vehicle. Decided to look at new cars, Chris was appointed as my sales person. Chris was friendly, informative and beyond helpful. I will be referring customers that are car shopping to him. More
Charles Bright Charles did a great job in helping us get a car for our daughter. He listened to our needs and our budget and helped make a great choice. Highly recom Charles did a great job in helping us get a car for our daughter. He listened to our needs and our budget and helped make a great choice. Highly recommend Charles Bright as a salesman More
5 star service Thankful and greatful for my experience with my sales guy Marcus J my time here was prompt,fast and excellent Plus I left with an outstanding vehicle Thankful and greatful for my experience with my sales guy Marcus J my time here was prompt,fast and excellent Plus I left with an outstanding vehicle needless to say I’m very happy and satisfied More
Great customer service! Daniel McEwen assisted me with my purchase of a new 2019 Honda Civic EX Hatchback. He was very polite and made my car buying experience very pleasant. Daniel McEwen assisted me with my purchase of a new 2019 Honda Civic EX Hatchback. He was very polite and made my car buying experience very pleasant. I walked out with a fair deal and would recommend others to this dealership as well. More