
Vandergriff Honda
Arlington, TX
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Proceed carefully Originally asked to do business with specific price including extended warranty, then additions started. Financial rep closed with my signing contrac Originally asked to do business with specific price including extended warranty, then additions started. Financial rep closed with my signing contracts and other paperwork, no copies given to me. Nothing about final price of the vehicle, amount given for my trade. Violates multiple Federal Disclosure rules and regulations. Promises for cosmetic work on vehicle still unfulfilled. No returned calls.. More
Great experience Huge thank you to Minh Nguyen for making my car buying experience a great experience! He was fast, honest, and considerate through the entire "deal." Huge thank you to Minh Nguyen for making my car buying experience a great experience! He was fast, honest, and considerate through the entire "deal." I was in and out in about 2 hours and got the deal I was looking for without any hassle! More
The Best Honda dealership in the Metroplex I’ve been leasing cars from Vandergriff Honda for over 10 years. I’ve always had a great experience, fair prices, and wonderful customer service from I’ve been leasing cars from Vandergriff Honda for over 10 years. I’ve always had a great experience, fair prices, and wonderful customer service from everyone there. My recent trade in/new lease deal was a little more complicated than usual, but Fabian Martinez was FANTASTIC! His knowledge, patience, understanding and kindness made the long process very pleasant and easy! I’m VERY happy with my new CR-V, and feel he went above and beyond to get me the best deal possible! I highly recommend Vandergriff, and Fabian, for all your Honda car buying (or leasing) needs! :) More
Exceptional service and professionalism I have removed my previous feedback and sharing my recent experience once again with this store this past weekend. I would like to take time to thank I have removed my previous feedback and sharing my recent experience once again with this store this past weekend. I would like to take time to thank Cade Simpson who has been great throughout my recent transaction helping my brother in law get a new civic. Cade not only assisted and gave us a great deal but also kept in touch wirh me after my previous experiance there when I purchased my 08 infini M35. Cade the GSM and Yuni the GM both called after I left the negative feedback I left and apologized for all that I experienced and asked to give them a chance to make things right and to re earn my business and they weren’t lying. Cade worked on my brother in laws car deal over texts and phone and made it happen for us. All we did that night is walk in, sign the paperwork and leave an hour later. And not only that, but he discounted the car making the deal even sweeter. These folks at Honda truly care and want to make things right. They took the time to prove that and I couldn’t be more appreciative and happier. I will definitely be back again and they have definitely earned my business again. It’s one thing to Apologize for a horrible experience and one thing to put that apology in action which is exactly what Cade did. In fact, the service I received made me forget about my previous experience. These days you don’t see stores or businesses especially car dealers in the business care to the point of contacting you to apologize and go through to with their promise and by who? The General Sales Manager & the General Manager of the Store. Thank you both very much and I will def be back soon and will keep recommending family and friends! More
It is as great Charles was great, gave me the chance to explain myself knowing I was focused on a Honda Accord,. He offered other models, but did not pressure me to Charles was great, gave me the chance to explain myself knowing I was focused on a Honda Accord,. He offered other models, but did not pressure me to buy what's I did not want. Charles temperament and personality worked out great for me, this made my buying experience awesome. I would love for Charles to sell me my next vehicle, wld definitely refer friends to him. More
Bad experience We drove several hours with an agreed upon price. Made us wait. Then changed price because they messed up. Would not fix it for us so we left Dominic We drove several hours with an agreed upon price. Made us wait. Then changed price because they messed up. Would not fix it for us so we left Dominic was as helpful as he could be More
Never Been Happier! I recently purchased my 8th Honda from Vandergriff. The staff is beyond outstanding! Salah Hoque has always been more than fair with me. Fabian Mar I recently purchased my 8th Honda from Vandergriff. The staff is beyond outstanding! Salah Hoque has always been more than fair with me. Fabian Martinez was the salesman I dealt with and I was so impressed with his knowledge and genuine concern for my being completely satisfied with the purchase of my 2018 Honda Accord! This model far exceeds any prior Honda Accord! I feel I have the best car on the road! More
Great Customer Service We have been customers for 7 years strong. We cannot get this level of Customer Service anywhere....We have owned BMW's, Mercedes Benz, Lexus, Audi an We have been customers for 7 years strong. We cannot get this level of Customer Service anywhere....We have owned BMW's, Mercedes Benz, Lexus, Audi and Cadillac....We got our first HONDA, and have never looked back... Vandergriff Honda wins, hands down! More
Very Professional and Friendly The entire Vandergriff team made this a great experience. Charles Bright was knowledgeable, friendly and the utmost professional. Highly recommended d The entire Vandergriff team made this a great experience. Charles Bright was knowledgeable, friendly and the utmost professional. Highly recommended dealership. The sales manager and finance team were just as friendly. Very happy with our pre owned certified Accord. More
Friendly Dealership I purchased total of 4 cars with this dealer. I can say that most of them are friendly especially Main Hoque, Senior Finance Manager. He helped us to I purchased total of 4 cars with this dealer. I can say that most of them are friendly especially Main Hoque, Senior Finance Manager. He helped us to meet our financial needs and eagle to help you out in any suitation you have. Yuni Chon, GM. He is caring his customer. No wonder why his employees love to work here. Because his character The only feedback from me is Delivery Department. Should be better interm of helping customer moving belongings and final delivery of the car should be more clean inside & out. Because all my 4 cars delivered as about 90% spotless. More