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Vandergriff Hyundai

Arlington, TX

4.7
1,883 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,883 reviews

May 28, 2025

I recently purchased a new Palisade at Vandergriff Hyundai and am very pleased with the care and quality of service I received. Danielle the salesperson was great. Listened to what my needs were and o More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle in sales, Chris in Parts, Mercedes and Kaleb in service dept. can’t remember the person in finance but he was awesome too.
May 28, 2025

Best Hyundai dealership in DFW. No question. Terrific staff, service department is courteous and knowledgeable. Sales people are informative and not pushy. And dealership is alwa More

by Wizrd23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
May 29, 2025 -

Vandergriff Hyundai responded

Thank you for the great review! We're proud to be your top Hyundai dealership in DFW and glad our team provides courteous and knowledgeable service. We appreciate your support!

May 27, 2025

Robert the salesman for the dealership is awesome," Robert tries to satisfy his customers with a great car buying experience "! More

by Trever7302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
May 28, 2025 -

Vandergriff Hyundai responded

Thank you for your kind words! We're glad to hear that Robert provided you with a great car buying experience. We'll be sure to pass along your compliments to him!

May 21, 2025

Accommodates your time assists you with loaner car prompt professional friendly updates car status awesome experience More

by deltxgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercadez
May 22, 2025 -

Vandergriff Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our service. Our team is dedicated to providing timely assistance and ensuring that our customers are well-informed throughout the process. We appreciate your kind words about our professionalism and support with loaner cars. We look forward to serving you again in the future!

May 11, 2025

The techs and service team that handle my vehicles are awesome and always make me leave happy and feeling safe! It's worth the hour drive every time. I like that I can just work from the dealership for th More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe, Victor and Kenny
May 12, 2025 -

Vandergriff Hyundai responded

Thank you for sharing this amazing feedback! We’re so glad to hear that your service experience continues to be worth the drive—your trust means everything to us. It’s great to know that our team helps you feel safe and cared for, and that the comfortable waiting area and Wi-Fi make it easy for you to work while your vehicle is being serviced. We truly appreciate your loyalty and look forward to welcoming you back each time!

May 06, 2025

Good service and competence personnel , I was highly satisfied with the service provided and management More

by seunakerele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
May 07, 2025 -

Vandergriff Hyundai responded

Thank you for the great feedback! We're so glad to hear that you were highly satisfied with the service and found our team to be both competent and helpful. It’s always our goal to provide a smooth and professional experience, and we appreciate you recognizing the efforts of our staff and management.

April 26, 2025

Good service and they took care of me before closing same day greatly appreciate it!! 👌🏾 More

by Adgrand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Apr 28, 2025 -

Vandergriff Hyundai responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with us and that we could assist you before closing. We appreciate your feedback and look forward to helping you again in the future!

April 26, 2025

Beware of deceptive business practices! I had an extremely disappointing and frustrating experience with Vandergriff Hyundai. I purchased a vehicle in early March 2025, put down a $3,000 More

by jakesmith8900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bernardo and Kenny
Apr 28, 2025 -

Vandergriff Hyundai responded

Thank you for sharing your experience. We are truly sorry to hear that you are disappointed with your experience. Transparency and professionalism are core values for us, and it’s disappointing to hear that we did not meet your expectations during this process. We would appreciate the opportunity to review your situation further and address your concerns directly. Please reach out to our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss this in more detail and work toward a resolution.

April 24, 2025

They are really nice people working there. They are going to install anti theft software on my Accent More

by darioa.puig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 25, 2025 -

Vandergriff Hyundai responded

Thank you for your feedback! We’re so glad to hear that you’ve had a positive experience with our team. We’re also happy to assist with installing the anti-theft software on your Accent to help keep your vehicle secure. If you need anything else, feel free to reach out!

April 19, 2025

Very pleased with most aspects, only exception being some hiccups with online features, specifically with the forms required for the Nline program loaner car. More

by Raymond Sirkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes, Darian
Apr 22, 2025 -

Vandergriff Hyundai responded

Thank you for your review! We're glad to hear you were very pleased with most aspects of your experience. We appreciate your patience and feedback regarding the hiccups with the online forms for the Nline program loaner car—your insight helps us improve those processes for future guests. If there's anything we can do to assist further or make things right, please don't hesitate to let us know. We hope to welcome you back again soon!

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